Company Profile: This is an international company that provides support for its clients through customer service and other services. They have been operating in the country since 2005.

Position: Spanish Help Desk Specialist
Industry: BPO Company
Location: Subic Bay, Zambales
Salary: Negotiable
Schedule: Shifting (Mon-Fri | Weekend Off)
Work Set-up: Work Onsite

Requirements:
🔵 Filipino fluent in Spanish and English languages
🔵 Open for native Spanish speakers with permanent resident visa
🔵 Open for undergraduates
🔵 Willing to work and relocate in Subic, Zambales
🔵 Customer service experience is an advantage

Responsibilities:
🔵 Respond to emails or calls from clients who speak Spanish, both inbound and outbound.
🔵 Identify and assess customer issues to deliver satisfactory customer service.
🔵 Responsible for maintaining and updating records on consumer interactions
🔵 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolution
🔵 Do other related tasks needed

Responsibilities:
🔵 Resume Screening
🔵 Initial Interview
🔵 Interview with the President
🔵 Job Offer

HOW TO APPLY:

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