Mandarin Operations Manager
Php 120,000 - Php 150,000
Shared Services Company/Biggest Online Marketplace
Pasay City
English, Mandarin
Multilingual-Filipino
Job ID: 4303
Shared Services Company/Biggest Online Marketplace
Pasay City
Php 120,000 - Php 150,000
English, Mandarin
Multilingual-Filipino
Job ID: 4303
BENEFITS :
✨ 13th Month Pay
✨ Health Insurance
✨ Sick Leaves & Vacation Leaves
✨ Government-Mandated Benefits
✨ Other Allowances and Incentives
✨ Free Processing of Working Visa (9g)
JOB DETAILS :
Company Profile: The biggest and the World’s Most popular marketplace for authentic products such as electronics, household, books, video games, and even software. They are currently one of the most used online platforms around the world.

Position: Mandarin Operations Manager
Location: Pasay City
Salary: Php 120,000 - Php 150,000
Industry: Shared Services Company/Biggest Online Marketplace
Schedule: Dayshift and midshift (2 days off)
Work Setup: Work On-site

Responsibilities:
✨ Manage the day-to-day operation including resource planning and implementing effective strategies and operations.
✨ Act as a subject matter and main contact person to stakeholders to ensure that the process and policy strategies will be executed effectively.
✨ Manage workforce; attendance, performance, and behavior and resolve any challenges in performance.
✨ Manages multiple high-visibility and complex cross-functional projects, resolving conflicts and assessing the impact of strategic initiatives.
✨ Leads from medium to large complex, cross-functional strategic projects and opportunities
✨ Evaluate quality controls, monitoring program KPIs
✨ Drive improvements and identify key investment areas for the workforce and prioritize based on the business needs

Requirements:
✨ Proficient in Mandarin and English language
✨ Bachelor's Degree in any course.
✨ At least 2-5 years of relevant working experience in a call center/telemarketing environment, customer service, investigations, project management, etc.
✨ Experience in leading a team in a call center environment would be an added advantage.
✨ 3-5 years of managerial experience in any corporate field.

Recruitment Process: (ALL ARE DONE THRU ONLINE)
✨ Application Upload
✨ Completion of Application Form
✨ Work-simulation Assessment
✨ Chinese Language Interview (45mins) + Hiring Branch Chinese Assessment
✨ Final Interview (45mins)
✨ Job Offer

APPLY NOW!

For interested applicants, you may send their resumes to jknetworksourcing@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Contact No: 09176381943
Skype: live: mandarinjobs
Please look for Ms. Selah