German Customer Service Representative ( HMO from Day 1)
Negotiable
BPO Company
Parañaque City
English, German
Multilingual-Filipino
Job ID: 4537
BPO Company
Parañaque City
Negotiable
English, German
Multilingual-Filipino
Job ID: 4537
BENEFITS :
❍ Government Mandated benefits
❍ Vacation leave
❍ Sick Leave
❍ HMO upon Day 1
❍ Life Insurance
❍ Language Premium
❍ Rice Allowance
❍ Other will be discussed by the client
JOB DETAILS :
Company Profile: This company is an outsourcing company focusing on Technology solutions. They also provide data research solutions in all different types of industries.

Position: German Customer Service Representative ( HMO from Day 1)
Industry: BPO Company
Location: Parañaque
Salary: Negotiable
Schedule: Shifting
Work Set-up: Hybrid (2 days work from Home and 3 days work onsite)

Requirements:
❍ Filipino national can speak, read and write in German
❍ Must be open for shifting schedule
❍ Amenable to work onsite
❍ Can start as soon as possible
❍ Knowledgeable in MS Office
❍ Background in Customer Service is a plus but not required

Responsible:
❍ Perform customer support via phone, chat and email both in English and German language
❍Listen to customers’ questions and concerns and provide answers or responses
❍ Following up with customers to ensure that reported technical difficulties have been resolved
❍ Reports common product and service complaints
❍ Provide detailed information about the products and services offered to the customers

Recruitment Process:
❍ Resume Screening/Initial Interview
❍ Personality/German Online Exam
❍ Operation Interview
❍ Final Interview/Client Interview
❍ Job Offer

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