Company Profile: This company is a BPO company supporting customer care, finance and accounting, sales/marketing, back office, healthcare and providing strategic advantage to their clients.

Position: Spanish Help Desk Support (Start Date ASAP)
Industry: BPO Company
Location: Cubao, Quezon City
Salary: Php 70,000 gross
Schedule: Graveyard
Work Set-up: Onsite
Language: Spanish and English

Requirements:
✔️ Filipino who can speak Spanish
✔️ Proficient in both Spanish and English language
✔️ Graduate of any 2 years course are welcome to apply
✔️ Preferably with 1-year experience in BPO using Spanish Language
✔️ Experience working with email, chat & voice support is a big advantage

Responsibilities:
✔️ In charge of responding to calls, emails, and chat requests from patients in both English and Spanish regarding their medical billing
✔️ Answers calls from patients about unpaid bills or any other incoming questions.
✔️ Assists clients in submitting claims for health insurance
✔️ Help clients update the details on their profiles
✔️ Calling the patient to ask them to finish their yearly medication review
✔️ Perform other related tasks

Recruitment Process:
✔️ Resume Screening
✔️ Initial Interview
✔️ Operations Manager’s Interview
✔️ Client Interview
✔️ Job Offer

HOW TO APPLY:

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