German Customer Care Representative (With Sick Leave)
BPO Company
Taguig City
English, German
Job ID: 4815
BPO Company
Taguig City
English, German
Job ID: 4815
◉ Government Mandated Benefits
◉ Sick Leave
◉ Vacation leave
◉ Other benefits will be discussed during the job offer
Company profile: This leading Digital company gives ambitious growth-oriented industries and trusted reliable services provider.

Position: German Customer Care Representative
Industry: BPO Company
Location: BGC, Taguig City
Schedule: Shifting
Salary: PHP 95,000 gross
Work Set up: Onsite

◉ Preferably Filipino national who can speak fluently in German or at least B2 level
◉ Bachelor’s degree of any course
◉ BPO experience is a plus
◉ Willing to work on shifting schedule
◉ Amenable to start as soon as possible

◉ Establish a customer relationship with consumers.
◉ Exceeds customer expectations by going above and beyond all other duties as assigned.
◉ Providing feedback on the efficiency of the customer service process
◉ Analyze customer issues and provide solutions according to the account procedures and guidelines.
◉ Communicate with the supervisor, team members and other teams regarding problems, solutions and trends

Recruitment Process:
◉ Resume Screening
◉ Online English and German assessment
◉ Final Interview
◉ Job offer


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