French Customer Service Analyst ( Ear up to PHP 85,000 gross)
PHP 85,000 gross
BPO Company
Quezon City
English, French
Job ID: 4959
BPO Company
Quezon City
PHP 85,000 gross
English, French
Job ID: 4959
📍 Monthly incentives (based on your KPI and attendance)
📍 13th month (annual)
📍 Can get all Company promos and discounts
📍 Leave credits
📍 Annual Performance Rating
📍 Programs and rewards recognition
📍 Performance Bonus- Based on the Performance Bonus Policy
📍 Program Incentives- Program Specific
📍 Night Differential Pay
📍 Overtime Pay
Company Profile: It is an American outsourcing company that provides Information management, customer service management to its clients. Information support is not limited to business support systems. The company also handles communications, technology, retail, financial services, government markets and healthcare.

Position: French Customer Support Advisor
Industry: BPO Company
Location: Bridgetowne, Quezon City
Salary: PHP 85,000 gross
Schedule: Shifting
Work Set-up: Onsite

📍 Filipino national can speak, read and write French and English
📍 Foreign national fluent in French with permanent residence visa in the Philippines
📍 At least 1 year work experience in customer service
📍 Experience in handling IT or Technical Support is a plus
📍 Can start as soon as possible
📍 Willing to work onsite.

📍 Connect with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
📍 Provides Customer Service Support and resolves problems regarding client's product or services.
📍 Look if the product or service is available
📍 Answering phone calls, emails, or social media enquiries, or taking part in live chat sessions
📍 Provide Outstanding customer service support in English and Spanish, handling inbound calls, emails and chats.
📍 Demonstrate active listening skills to understand customers needs and provide appropriate solutions.

Recruitment Process:
📍 Recruitment Screening
📍 Online Assessment
📍 Operations Interview
📍 Language Assessment
📍 Job Offer


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