French Customer Support Specialist (Monthly Incentives)
Php 85,000 gross
BPO Company
Pasig City
English, French
Multilingual-Filipino
Job ID: 4960
BPO Company
Pasig City
Php 85,000 gross
English, French
Multilingual-Filipino
Job ID: 4960
BENEFITS :
◉ Monthly incentives (based on your KPI and attendance)
◉ 13th month (annual)
◉ Can get all Company promos and discounts
◉ Leave credits
◉ HMO
◉ Annual Performance Rating
◉ Programs and rewards recognition
◉ Performance Bonus- Based on the Performance Bonus Policy
◉ Program Incentives- Program Specific
◉ Night Differential Pay
◉ Overtime Pay
JOB DETAILS :
JOB DETAILS :
Company Profile: It is an American outsourcing company that provides Information management, customer service management to its clients. Information support is not limited to business support systems. The company also handles communications, technology, retail, financial services, government markets and healthcare

Position: French Customer Support Specialist
Industry: BPO Company
Location: Pasig City
Salary: PHP 85,000 gross
Schedule: Shifting
Work Set-up: Onsite

Requirements:
◉Filipino national fluent in French and English
◉ At least 1 year work experience in customer service
◉ Can start as soon as possible
◉ Willing to work onsite.
◉ Experience in handling IT or Technical Support is a plus

Responsibilities:
◉ Respond to customer inquiries regarding product information, pricing, order status, shipping and delivery
◉ Process orders, forms, applications and requests
◉ Suggesting products they may be interested in
◉ Assisting customers in registering/creating an account with the company
◉ Managing and resolving identified client issues for assigned customer accounts
◉ Analyzing and reporting product malfunctions

Recruitment Process:
◉ Online Assessment
◉ Operations Interview
◉ Language Assessment
◉ Job Offer

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