Spanish Customer Specialist (Educational Tools Account)
PHP 25, 000 - PHP 30,000 gross (Basic Spanish)
BPO COMPANY
Davao
English, Spanish
Multilingual-Filipino
Job ID: 5139
BPO COMPANY
Davao
PHP 25, 000 - PHP 30,000 gross (Basic Spanish)
English, Spanish
Multilingual-Filipino
Job ID: 5139
BENEFITS :
👉Free Airfare Ticket for those candidates outside Davao City (Airfare is for reimbursement once started)
👉Free 30 Days Accommodation
👉HMO
👉Sick Leave
👉Vacation Leave
👉13th Month Pay
👉Government Mandated Benefits
👉Other benefits will be discussed during the job offer
JOB DETAILS :
Company Profile: One of the pioneers of solution oriented contact centre that provides quality services in Sales, Marketing, and Customer Support. They have been providing support in the industry for more than 19 years.

👉Position: Spanish Customer Specialist (Educational Tools Account)
👉Industry: BPO Company
👉Location: Davao del Sur
👉Salary: Php 25,000 - Php 30,000 gross
👉Schedule: Shifting Schedule
👉Work Set-up: Onsite

Responsibilities:
👉In charge of responding to costumer questions in Spanish or English by phone, chat, or email
👉Assist clients in utilizing those instructional resources.
👉Ensuring consumer satisfaction with products through effective handling of grievances and questions
👉Troubleshooting common issues with the products
👉Analyze and report product flaws (e.g., by simulating users or testing various situations).
👉Raising questions and issues as needed
👉Perform other related tasks

Recruitment Process:
👉Resume screening
👉Initial Interview
👉2nd Level of Interview
👉Language Interview
👉Final/Client Interview
👉Job Offer

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