Company Profile: This company is Pharmaceutical Manufacturers that develops and sells healthcare products and diagnostic system tests. They have more than hundred thousand plus employees to serve worldwide to give lasting impact on health.

Position: American-Australian System Help Desk Specialist (Can process working visa)
Industry: Pharmaceutical
Location: BGC, Taguig City
Salary: Php 100,000 - Php 120,000
Schedule: Nightshift
Work Setup: Onsite

Requirements:
◉ Preferably Australian or American National has a permanent residence visa here in the Philippines
◉ Open to the candidate located in Abroad
◉ Can start as soon as possible
◉ Bachelor's degree holder of any course
◉ Customer Service or Technical experience is a big advantage but not required
◉ Fresh Graduates are open to apply.
◉ Knowledgeable in any medical device is a plus.

Responsibilities:
◉ Managing technical assistance issues for clients via phone and email submission
◉ Showcase and demonstrate our medical gadgets to prospective clients in order to inform them of their features and benefits.
◉ Utilizing the proper protocols and rules to document queries and concerns
◉ Help users by providing a step-by-step manual on how to maintain and operate the equipment.
◉ Provides the client with assistance by suggesting tools and methods
◉ Helps place orders for the supplies and parts required for machine maintenance.
◉ Promotes the efficient and safe use of medical equipment.

Recruitment Process:
◉ Resume Screening
◉ TA Interview
◉ Written Language Assessment
◉ Hiring Manager ( Face to face Interview with the team)
◉ Job Offer

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