Spanish Customer Help Desk Analyst - Educational Tools (1 Month Free relocation assistance)
Php 30,000
BPO COMPANY
Davao
English, Spanish
Multilingual-Filipino
Job ID: 5412
BPO COMPANY
Davao
Php 30,000
English, Spanish
Multilingual-Filipino
Job ID: 5412
BENEFITS :
✨ Free Airfare Ticket for those candidates outside Davao City (Airfare is for reimbursement once started)
✨ Free 30 Days Accommodation
✨ HMO
✨ Sick Leave
✨ Vacation Leave
✨ 13th Month Pay
✨ Government Mandated Benefits
✨ Other benefits will be discussed during the job offer
JOB DETAILS :
COMPANY PROFILE: One of the pioneers of solution oriented contact centre that provides quality services in Sales, Marketing, and Customer Support. They have been providing support in the industry for more than 19 years.

Position: Spanish Customer Help Desk Analyst - Educational Tools (1 Month Free relocation assistance)
Company Industry: BPO Company
Work Location: Davao del Sur
Salary: Php 25,000 - Php 30,000 gross
Work Schedule: Shifting Schedule
Work Set-up: Work Onsite

JOB REQUIREMENTS:
➤ Filipino who can speak Spanish and English
➤ Basic to Conversational Spanish are welcome to apply
➤ No Experience required, candidates looking for a first bilingual job are highly welcome!
➤ Open for Senior High School, Undergraduate, or College graduate
➤ Entry levels are very much welcome to apply
➤ Willing to work onsite in Davao City

JOB RESPONSIBILITIES:
➤ In charge of responding to costumers questions in Spanish or English by phone, chat, or email
➤ Help customers by troubleshooting their inquiry and concerns by providing the best solutions
➤ Ensuring that customers are satisfied with the products and services by giving the best of customer service
➤ Analyze and report product failures (e.g., by simulating users or testing various situations).
➤ Escalating queries and concerns, when necessary
➤ Perform other related task

RECRUITMENT PROCESS (ONLINE PROCESS):
➤ Resume screening
➤ Initial Interview
➤ 2nd Level of Interview
➤ Language Interview
➤ Final/Client Interview
➤ Job Offer

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