COMPANY PROFILE: This leading Digital company gives ambitious growth-oriented industries and trusted reliable services provider.

Position: German Customer Care Associate
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: Php 70,000 - Php 90,000 gross
Work Schedule: Shifting
Work Set up: Work Onsite

JOB REQUIREMENTS:
◉ Open for Foreign nationals can speak German language with permanent residence
◉ Bachelor’s degree holder
◉ Preferably Filipino national can speak fluently in German at least B2 level
◉ Willing to work onsite
◉ BPO experience is a plus
◉ Willing to work on shifting schedule
◉ Amenable to start as soon as possible

JOB RESPONSIBILITIES:
◉ Analyze customer issues and provide solutions according to the account procedures and guidelines.
◉ Communicate with the supervisor, team members and other teams regarding problems, solutions and trends
◉ Troubleshooting and providing technical support to customers with product and service issues
◉ Address customer complaints, inquiries, and concerns.
◉ To perform any other tasks, duties, or services requested by his/her immediate superior

RECRUITMENT PROCESS (ONLINE PROCESS):
◉ Resume Screening
◉ Online English and German assessment
◉ Final Interview
◉ Job offer

HOW TO APPLY:

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Send your resume to: 📧 jkrecruit@jp-network-e.com

Contact us for more inquiries:
Look for: Ms. Myka
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
💻 Skype: jkrecruit

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