Company Profile: This business was founded in 1998. They are a third-party BPO provider using a blended delivery platform to provide both voice and non-voice services. They acquired the 150-seat Filipino call center with the intention of using it as its base for accessing markets within the Southeast Asian region. They are currently active in verticals such as banking, financial services, payroll processing, claims management, and student loan consolidation.

Position: Forex Account CSR
Company Industry: BPO Company
Location: Taguig City
Salary Offer: Php22,000-Php33,000
Work Schedule: Shifting Schedule
Work Set Up: Work Onsite

Job Requirements:
⚡At least High School (old curriculum) graduate | SHS Graduate | Associate or
Vocational Graduate | College Graduate
⚡With at least 6 months of work experience in a BPO company is an advantage
⚡Willing to work on a shifting schedule
⚡Amenable to attend interviews
⚡Can start as soon as possible

Job Responsibilities:
⚡Handled customer request in timely and appropriate manner
⚡Make use of variety of help ware and client based tools and application
⚡Give promptly and professionally support by email, phone or chats.
⚡Respond to consumer questions, troubleshoot issues, and walk users through the process of resolving minor issues
⚡Other duties may be assigned by immediate superiors

Recruitment Process: (Online and face to face)
⚡Initial Interview
⚡Second Interview
⚡Job Offer

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