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Japanese Helpdesk + Php 80,000 - 120,000 + 13th month pay
Php 80,000 - 120,000
Japanese IT Company
Cebu
English, Japanese
Multilingual-Filipino
Posting Period: 2024/06/07
Job ID: 5562
Japanese IT Company
Cebu
Php 80,000 - 120,000
Posting Period: 2024/06/07
English, Japanese
Multilingual-Filipino
Job ID: 5562
BENEFITS :
Benefits:
🌸15 days vacation Leave
🌸10 days sick leave
🌸HMO with 1 Free Dependent
🌸13th month pay
🌸Government Benefits
🌸Profit sharing according to performance
🌸15 days vacation Leave
🌸10 days sick leave
🌸HMO with 1 Free Dependent
🌸13th month pay
🌸Government Benefits
🌸Profit sharing according to performance
JOB DETAILS :
Company Profile:
This Japanese company has been operating in Manila since 2011 and has expanded their operations in Cebu. They specialise in offsite development, web-based system, cloud computing and mobile application development.
Position: Japanese Helpdesk
Industry: Japanese IT Company
Location: Cebu City
Salary: Php 80,000 - 120,000
Schedule: Dayshift (8AM – 5PM, M-F)
Work set-up: Onsite
Requirement:
🌸Bachelor’s degree in any courses
🌸JLPT N1 - N2 passer
🌸with people management skills - handling more than 5 team members is advantage
well-versed in communicating with Japanese clients
🌸with project management skills - highly experienced
🌸Willing to work in Cebu
🌸Japanese Resume is highly recommended
Responsibilities:
🌸Handle inquiries/incident reports coming from clients in both English and Japanese via phone, email, chat, etc. in accordance with existing processes and guidelines
🌸Record details of inquiries as tickets and ensure the information is reflected in the system
🌸Translate inquiries from Japanese to English and vice versa, and escalate as needed
🌸Maintain the knowledge base and keep it organised for future use
🌸Create reports on weekly/monthly help desk performance
🌸Analyse relevant data and initiate process improvements in problem areas
Recruitment process:
🌸Paper Screening
🌸HR Interview & Technical Exam (2 hours)
🌸Technical Interview
🌸Final Interview
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to: jknetwork.japanesejobs@gmail.com
For inquiries contact us:9176381854
Look for: Ms. Yuuka
Skype ID: live: live:jknetworkjobs
Facebook and Messenger Name: Nippon Go Jobu
https://www.facebook.com/nihonggojobs
Facebook Page Name: Nippon Jobu
Facebook Group: Nippon Jobu
Linkedin: https://www.linkedin.com/in/jk-japanese-openings-9a68a021a/
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
This Japanese company has been operating in Manila since 2011 and has expanded their operations in Cebu. They specialise in offsite development, web-based system, cloud computing and mobile application development.
Position: Japanese Helpdesk
Industry: Japanese IT Company
Location: Cebu City
Salary: Php 80,000 - 120,000
Schedule: Dayshift (8AM – 5PM, M-F)
Work set-up: Onsite
Requirement:
🌸Bachelor’s degree in any courses
🌸JLPT N1 - N2 passer
🌸with people management skills - handling more than 5 team members is advantage
well-versed in communicating with Japanese clients
🌸with project management skills - highly experienced
🌸Willing to work in Cebu
🌸Japanese Resume is highly recommended
Responsibilities:
🌸Handle inquiries/incident reports coming from clients in both English and Japanese via phone, email, chat, etc. in accordance with existing processes and guidelines
🌸Record details of inquiries as tickets and ensure the information is reflected in the system
🌸Translate inquiries from Japanese to English and vice versa, and escalate as needed
🌸Maintain the knowledge base and keep it organised for future use
🌸Create reports on weekly/monthly help desk performance
🌸Analyse relevant data and initiate process improvements in problem areas
Recruitment process:
🌸Paper Screening
🌸HR Interview & Technical Exam (2 hours)
🌸Technical Interview
🌸Final Interview
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to: jknetwork.japanesejobs@gmail.com
For inquiries contact us:9176381854
Look for: Ms. Yuuka
Skype ID: live: live:jknetworkjobs
Facebook and Messenger Name: Nippon Go Jobu
https://www.facebook.com/nihonggojobs
Facebook Page Name: Nippon Jobu
Facebook Group: Nippon Jobu
Linkedin: https://www.linkedin.com/in/jk-japanese-openings-9a68a021a/
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!