Japanese Customer Support Service (Earned up to Php 80,000)
Php 70,000 – Php 80,000
Shared Services (Online Shopping Center)
Pasay City
English, Japanese
Foreigner
Job ID: 5604
Shared Services (Online Shopping Center)
Pasay City
Php 70,000 – Php 80,000
English, Japanese
Foreigner
Job ID: 5604
BENEFITS :
✅Social insurance (HMO, Medical Reimbursement, Life and Personal Accident Insurance)
✅Employee discount
✅Leaves (Annual and Sick Leaves, Maternity and Parental Leaves, Other Paid Time Offs)
✅Employee Assistance Program (counselling and referral services by telephone 24 hours a day, 7 days a week)
✅13th month pay, allowances and Statutory contributions (SSS, Philhealth, TIN and Pag-IBIG)
JOB DETAILS :
COMPANY PROFILE:
This company has been the most successful online store with around 200,000 employees worldwide. This has been delivering quality products worldwide

Position: Japanese Customer Support Service
Location: Pasay City
Industry: Shared Services (Online Shopping Center)
Salary: Php 70,000 – 80,000
Schedule: Dayshift
Work Set-up: Onsite

JOB REQUIREMENTS:
✅Open to JLPT N1-N3 passer or level (No Certificate required)
✅Open for undergraduates and even high school
✅With experience in CSR is a big advantage but not require
✅Willing to work Shifting schedule and onsite

JOB RESPONSIBILITIES:
✅Answering Japanese customer questions about products and services
✅Providing information about the status of an order or shipment, processing returns, and answering questions about shipping rates or methods
✅Receiving and processing orders for products or services from customers via phone, email, live chat, or other communication platforms
✅Performing other clerical tasks such as filing documents in electronic storage systems or paper filing systems
✅Processing payments by taking credit card information over the phone or online through websites such as PayPal or online Payments
✅Providing information about products or services via email or social media channels such as Facebook or Twitter
✅Handling customer complaints regarding orders that were damaged or incorrect
✅Other task assigned

RECRUITMENT PROCESS: (Virtual Interview)
✅Paper Screening
✅Assessment
✅Japanese Interview
✅Job Offer


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