COMPANY PROFILE: This is a Canadian Multinational Company and the largest IT/BPO Company. They are one of the world’s largest IT and business consulting that sustained profitable growth—deliver a wide range of benefits for your company clients, and consultants.

Position: Danish Technical System Specialist
Company Industry: IT/BPO Company
Work Location: McKinley, Taguig City
Salary: Php 70,000 - Php 80,000 gross
Work Schedule: Shifting
Work Set-up: Work Onsite

JOB REQUIREMENTS:
➤ Proficient in Danish and English Language
➤ At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
➤ Knowledgeable in Computer application
➤ Computer and internet savvy - can navigate through Windows/Internet with ease.
➤ Experience in handling IT or Technical Support is a plus
➤ BPO experience is an advantage

JOB RESPONSIBILITIES:
➤ Manage phone calls, emails and chat to customer inquires
➤ Providing customer support and technical support for programs and applications
➤ Installs, adjusts, and fixes small issues with computer hardware and software
➤ In order to preserve productivity, resolves tickets pertaining to requests or issues with technical support made by staff and troubleshoots technical and procedural problems.
➤ Helps people place orders by advising them on what gear and software they should use.
➤ Tests compatibility of new programs with existing ones
➤ Perform other related task

RECRUITMENT PROCESS (ONLINE PROCESS):
➤ Resume Screening
➤ Initial Interview
➤ Language Interview
➤ Technical Interview
➤ Hiring Manager’s Interview
➤ Job Offer

HOW TO APPLY:

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