COMPANY PROFILE: This is a jewellery and watches manufacturing company. They are well known for producing and distributing quality timepieces and jewellery worldwide.

Position: Spanish Luxury Helpdesk Support
Company Industry: Jewelry Manufacturing Company
Work Location: Lapu-Lapu , Cebu City
Salary: Php 60,000 - Php 70,000 gross
Work Schedule: Nightshift | Shifting
Work Set-up: Work onsite

JOB REQUIREMENTS:
➤ Preferably Filipino who is fluent in Spanish
➤ Open for Foreign National who have a permanent visa in the Philippines
➤ Proficient in both Spanish and English
➤ Preferably Bachelor's Degree Holder but undergrads are welcome to apply
➤ Customer Service experience is a plus
➤ Willing to work in Lapu-Lapu City, Cebu, Philippines

JOB RESPONSIBILITIES:
➤ Respond promptly to customer inquiries and concerns via phone, email, or chat
➤ Resolve customer issues and complaints effectively and efficiently
➤ Maintain accurate records of customer interactions and transactions
➤ Provide up-to-date product and service information to customers
➤ Escalate customer issues to the appropriate department or manager as needed
➤ Collaborate with other departments to resolve customer issues and concerns

RECRUITMENT PROCESS (ONSITE PROCESS):
➤ Resume Screening
➤ Assessment Exam
➤ HR interview
➤ Operation Interview
➤ Final Interview
➤ Job Offer

HOW TO APPLY:

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Contact us for more inquiries:
Look for: Ms. Alena
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