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Mandarin Chat Support Advisor (Php 100,000 gross + Performance Bonus)
Php 80,000 - Php 100,000 gross
BPO COMPANY
Cebu
English, Mandarin, Mandarin-Simplified, Mandarin-Traditional
Multilingual-Filipino
Posting Period: 2024/06/20
Job ID: 5820
BPO COMPANY
Cebu
Php 80,000 - Php 100,000 gross
Posting Period: 2024/06/20
English, Mandarin, Mandarin-Simplified, Mandarin-Traditional
Multilingual-Filipino
Job ID: 5820
BENEFITS :
✅Monthly incentives ( based on your KPI and attendance )
✅13th month ( annual )
✅Applicable to the promos and discounts of the company
✅Leave credits
✅HMO upon regularisation
✅Annual Performance Rating
✅Programs and rewards recognition
✅Performance Bonus- Based on the Performance Bonus Policy
✅Program Incentives- Program Specific
✅Night Differential Pay
✅Overtime Pay
✅Government Mandated Benefits
✅13th month ( annual )
✅Applicable to the promos and discounts of the company
✅Leave credits
✅HMO upon regularisation
✅Annual Performance Rating
✅Programs and rewards recognition
✅Performance Bonus- Based on the Performance Bonus Policy
✅Program Incentives- Program Specific
✅Night Differential Pay
✅Overtime Pay
✅Government Mandated Benefits
JOB DETAILS :
COMPANY PROFILE: One of the leading Multinational Contact Centers that provides world-class customer service experience and now handling I-Gaming accounts.
Position: Mandarin Chat Support Advisor
Company Industry: BPO Company
Work Location: Cebu City
Work Schedule: Shifting Schedule
Salary: Php 80,000-Php 100,000
Work Set Up: Work On-site
REQUIREMENTS OF THE JOB:
✅Proficient in Mandarin language and Conversational in English language.
✅Open to Bachelor's graduates and undergraduates of any courses.
✅BPO experience is not required but is an advantage.
✅Customer Service experience is a big advantage.
✅Can work in a shifting schedule.
RESPONSIBILITIES OF JOB APPLICATION:
✅Answer inquiries of customers via inbound calls, outbound calls regarding with their concerns and inquiries
✅First-level support to consumer conversations feedback, issue resolution, records case information and data across multiple channels.
✅Providing solutions to Level 1 consumer problems involves troubleshooting and researching solutions.
✅Ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.
✅Accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis.
RECRUITMENT PROCESS: (ONLINE INTERVIEW)
✅Paper Screening
✅Recruitment Interview
✅Operations Interview
✅Mandarin Language Assessment
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com
Contact us for more inquiries:
Look for: Ms. Miles
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
💻 Skype: jkrecruit
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Hera Gono
https://www.facebook.com/profile.php?id=100083931691981
Facebook Page: German Job Openings in the Philippines - https://www.facebook.com/profile.php?id=61554591539446
Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.php?id=100089667621086
Facebook Group: German Speaking Jobs in the Philippines - https://www.facebook.com/groups/GermanJobsPH
Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/
Tiktok: https://www.tiktok.com/@genrou_2021
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
Position: Mandarin Chat Support Advisor
Company Industry: BPO Company
Work Location: Cebu City
Work Schedule: Shifting Schedule
Salary: Php 80,000-Php 100,000
Work Set Up: Work On-site
REQUIREMENTS OF THE JOB:
✅Proficient in Mandarin language and Conversational in English language.
✅Open to Bachelor's graduates and undergraduates of any courses.
✅BPO experience is not required but is an advantage.
✅Customer Service experience is a big advantage.
✅Can work in a shifting schedule.
RESPONSIBILITIES OF JOB APPLICATION:
✅Answer inquiries of customers via inbound calls, outbound calls regarding with their concerns and inquiries
✅First-level support to consumer conversations feedback, issue resolution, records case information and data across multiple channels.
✅Providing solutions to Level 1 consumer problems involves troubleshooting and researching solutions.
✅Ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.
✅Accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis.
RECRUITMENT PROCESS: (ONLINE INTERVIEW)
✅Paper Screening
✅Recruitment Interview
✅Operations Interview
✅Mandarin Language Assessment
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com
Contact us for more inquiries:
Look for: Ms. Miles
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
💻 Skype: jkrecruit
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Hera Gono
https://www.facebook.com/profile.php?id=100083931691981
Facebook Page: German Job Openings in the Philippines - https://www.facebook.com/profile.php?id=61554591539446
Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.php?id=100089667621086
Facebook Group: German Speaking Jobs in the Philippines - https://www.facebook.com/groups/GermanJobsPH
Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/
Tiktok: https://www.tiktok.com/@genrou_2021
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!