COMPANY PROFILE: One of the BPO companies, known to provide the best services and support to different clients around the world.

Position: Mandarin Team Leader (HR Related Experience)
Company Industry: BPO Company
Work Location: Pasay City
Salary: Negotiable
Work Schedule: Dayshift Schedule
Work Set-up: Onsite

REQUIREMENTS OF THE JOB:
➤ Can speak, read, and write Mandarin and English
➤ Open to Graduate and Undergraduate (2nd-year college level as the minimum regardless of whether new (K12) or old curriculum)
➤ With a minimum of 1 year of BPO experience as a Mandarin Bilingual Team Lead/Supervisor
➤ At least has experience in handling any HR inquiries
➤ Proficient in using MS Office applications and excellent presentation skills
➤ Familiarity with Interactive learning activities
➤ Willing to work in Pasay City

RESPONSIBILITIES OF JOB APPLICATION:
➤ Supervises the day-to-day activity of HR Administrative Services staff.
➤ Ensures ongoing performance meets established guidelines and conducts annual performance reviews.
➤ Facilitates resolutions to an assortment of problems and escalations that are moderately complex in scope.
➤ Ensures all service levels are met per client expectations.
➤ Ensures appropriate staffing levels and facilitates allocation of work
➤ Provides leadership, support, and guidance to facility management

RECRUITMENT PROCESS (ONLINE PROCESS):
➤ Resume Screening
➤ Talent Acquisition Interview (Initial Interview) - Competency Based Interview
➤ Operations Interview (Technical Skills & Cultural Fit)
➤ Language Assessment (English and Mandarin Assessment)
➤ Job Offer

HOW TO APPLY:

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Contact us for more inquiries:
Look for: Ms. Alena
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
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