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Mandarin Chat Support Advisor (Salary is up to Php 100,000)
Php 80,000-Php 100,000
BPO Company
Cebu
English, Mandarin
Multilingual-Filipino
Posting Period: 2024/06/21
Job ID: 5860
BPO Company
Cebu
Php 80,000-Php 100,000
Posting Period: 2024/06/21
English, Mandarin
Multilingual-Filipino
Job ID: 5860
BENEFITS :
✅Monthly incentives ( based on your KPI and attendance )
✅13th month ( annual )
✅Applicable to the promos and discounts of the company
✅Leave credits
✅HMO upon regularisation
✅13th month ( annual )
✅Applicable to the promos and discounts of the company
✅Leave credits
✅HMO upon regularisation
JOB DETAILS :
COMPANY PROFILE: One of the leading Multinational Contact Centers that provides world-class customer service experience and now handling I-Gaming accounts.
Position: Mandarin Chat Support Advisor
Company Industry: BPO Company
Work Location: Cebu City
Work Schedule: Shifting Schedule
Salary: Php 80,000-Php 100,000
Work Set Up: Work On-site
REQUIREMENTS OF THE JOB:
✅Proficient in Mandarin language and Conversational in English language.
✅Open to Bachelor's graduates and undergraduates of any courses.
✅BPO experience is not required but is an advantage.
✅Customer Service experience is a big advantage.
✅Can work in a shifting schedule.
RESPONSIBILITIES OF JOB APPLICATION:
✅Answer inquiries of customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
✅First-level support to consumer conversations feedback, issue resolution, records case information and data across multiple channels.
✅Providing solutions to Level 1 consumer problems involves troubleshooting and researching solutions.
✅Ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.
✅Accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis.
RECRUITMENT PROCESS: (ONLINE INTERVIEW)
✅Paper Screening
✅Recruitment Interview
✅Operations Interview
✅Mandarin Language Assessment
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to mancanjobs.jk@gmail.com
For inquiries contact us:
Look for: MS. RAIN
Telephone Number:(08) 245 2829
Mobile Number/Viber Number: +639176381869
Skype ID: live:.cid.78079fcb3e0ee0d9
Facebook and Messenger Name: RANA DIAZ
https://www.facebook.com/JKMandarinCantoneseOpenings/
Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH
Facebook Group: Chinese Mandarin Speaking group of the Philippines
Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings
Tiktok: @jkmandarinteam
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired by any of our clients!
Position: Mandarin Chat Support Advisor
Company Industry: BPO Company
Work Location: Cebu City
Work Schedule: Shifting Schedule
Salary: Php 80,000-Php 100,000
Work Set Up: Work On-site
REQUIREMENTS OF THE JOB:
✅Proficient in Mandarin language and Conversational in English language.
✅Open to Bachelor's graduates and undergraduates of any courses.
✅BPO experience is not required but is an advantage.
✅Customer Service experience is a big advantage.
✅Can work in a shifting schedule.
RESPONSIBILITIES OF JOB APPLICATION:
✅Answer inquiries of customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
✅First-level support to consumer conversations feedback, issue resolution, records case information and data across multiple channels.
✅Providing solutions to Level 1 consumer problems involves troubleshooting and researching solutions.
✅Ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures.
✅Accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis.
RECRUITMENT PROCESS: (ONLINE INTERVIEW)
✅Paper Screening
✅Recruitment Interview
✅Operations Interview
✅Mandarin Language Assessment
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to mancanjobs.jk@gmail.com
For inquiries contact us:
Look for: MS. RAIN
Telephone Number:(08) 245 2829
Mobile Number/Viber Number: +639176381869
Skype ID: live:.cid.78079fcb3e0ee0d9
Facebook and Messenger Name: RANA DIAZ
https://www.facebook.com/JKMandarinCantoneseOpenings/
Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH
Facebook Group: Chinese Mandarin Speaking group of the Philippines
Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings
Tiktok: @jkmandarinteam
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired by any of our clients!