Japanese Team Lead ( Open to JLPT N1 - N2 Passer or Level (No Certificate Required))
Php 100,000 - Php 115,000 (Negotiable)
IT Company/BPO Company
Taguig City
English, Japanese
Foreigner
Job ID: 6068
IT Company/BPO Company
Taguig City
Php 100,000 - Php 115,000 (Negotiable)
English, Japanese
Foreigner
Job ID: 6068
BENEFITS :
➡️ All government mandated benefits
➡️ HMO on Day 1 with 1 Free dependent (max of 3 enrollees last 2 to employee’s cost)
➡️ Health care Insurance
➡️ Paid Leaves (Vacation, Bereavement, Sick)
➡️ Quarterly converted Sick leaves
➡️ Company Equipment Provided
JOB DETAILS :
COMPANY PROFILE:
IT Company Service that offers customer service,sales, marketing, inventory logistics, or finance. They deliver a range of services from premium tech support to analytics to IoT based solutions.

Position: Japanese Team Lead
Industry: IT Company/BPO Company
Location: BGC. , Taguig
Salary: Php 100,000 - 115,000 (Negotiable)
Work Schedule: Dayshift (9AM - 6PM | weekends off)
Work Set Up: Work From Home

JOB REQUIREMENTS:
➡️ JLPT N1 - N2 Passer or Level (No Certificate Required)
➡️ Open to native and non-native speakers
➡️ Must have a background in any customer service industry in a BPO
➡️ Have experience as a Team Leader / Supervisor / People Manager in a call center set up (familiar with coaching methodologies, QA evaluations and handling kpi scores of agents)
➡️ Strong internet connection and space to work at home (WORK FROM HOME) 9 AM to 6 PM shift

JOB RESPONSIBILITIES:
➡️ In charge of guiding and leading a team of Japanese speaking customer service agents towards organizational goals and to guarantee consistent achievements of key performance metrics.
➡️ Ensure accurate and timely communication of client and campaign issues to managers.
➡️ To ensure that all calls are handled professionally.

RECRUITMENT PROCESS:
➡️ Paper Screening
➡️ Written Assessment
➡️ Initial Interview (HR)
➡️ Final Interview
➡️ Job offer

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