COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

Position: Polish Service Desk Analyst
Company Industry: IT/BPO Company
Work Location: McKinley, Taguig City
Salary: Php 70,000 - Php 85,000 gross
Work Schedule: Shifting
Work Set-up: Work Onsite

JOB REQUIREMENTS:
➤ Proficient in Polish and English Language
➤ At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
➤ Knowledgeable in Computer application
➤ Computer and internet savvy - can navigate through Windows/Internet with ease.
➤ Experience in handling IT or Technical Support is a plus
➤ BPO experience is an advantage

JOB RESPONSIBILITIES:
➤ Fixing technical issues and helping users when problems arise
➤ Ensuring software licenses are up-to-date and compliant
➤ Investigating and resolving hardware and software glitches
➤ Keeping the company's knowledge base current and valuable
➤ Setting up and testing new hardware to ensure it works correctly
➤ Addressing user requests and issues

RECRUITMENT PROCESS (ONLINE PROCESS):
➤ Resume Screening
➤ Initial Interview
➤ Language Interview
➤ Technical Interview
➤ Hiring Manager’s Interview
➤ Job Offer

HOW TO APPLY:

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