Norwegian IT Help Desk Specialist (Php 90,000 gross)
Php 80,000 - Php 90,000 gross
IT/BPO Company
Taguig City
English, Norwegian
Foreigner
Job ID: 6135
IT/BPO Company
Taguig City
Php 80,000 - Php 90,000 gross
English, Norwegian
Foreigner
Job ID: 6135
BENEFITS :
◉ Sick Leave
◉ Vacation Leave
◉ Medical Insurance
◉ Night Shift Differential Pay
◉ HMO
◉ Free Visa processing
◉ Relocation Assistance for 1 month for those applicant located abroad
◉ Other benefits will be discussed during the job offer
JOB DETAILS :
COMPANY PROFILE: This is a Canadian Multinational Company and a largest IT/BPO Company. They are one of the world’s largest IT and business consulting firms that sustain profitable growth—delivering a wide range of benefits for your company and clients, and consultants.

Position: Norwegian IT Help Desk Specialist
Company Industry: IT/BPO Company
Work Location: McKinley, Taguig City
Salary: Php 80,000 - Php 90,000 gross
Work Schedule: Shifting
Work Set-up: Work Onsite

JOB REQUIREMENTS:
◉ Open for foreign Nationals fluent in Norwegian and English
◉ At least a Vocational Diploma, Short Course Certificate Undergraduate, or Bachelor's/College Degree in any field.
◉ Knowledgeable in Computer application
◉ Computer and internet savvy - can navigate through Windows/Internet with ease.
◉ Experience in handling IT or Technical Support is a plus
◉ BPO experience is an advantage

JOB RESPONSIBILITIES:
◉ Set up new users' accounts and profiles and resolve password issues
◉ Responding to the concerns of the clients via phone call or email
◉ Identifies, researches, and resolves technical problems for end users on a variety of issues
◉ Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
◉ Follow up with customers to ensure issue has been resolved

RECRUITMENT PROCESS (ONLINE PROCESS):
◉ Resume Screening
◉ Initial Interview
◉ Language Interview
◉ Technical Interview
◉ Hiring Manager’s Interview
◉ Job Offer

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