Japanese Project Management Support (Earn up to Php 80,000 gross + Willing to Work in Makati City)
Php 50,000 - 80,000 gross (Non - Negotiable)
Japanese Travel Agency
Makati City
English, Japanese
Foreigner
Job ID: 6166
Japanese Travel Agency
Makati City
Php 50,000 - 80,000 gross (Non - Negotiable)
English, Japanese
Foreigner
Job ID: 6166
BENEFITS :
🔸Government Mandated Benefits (SSS, Pag-ibig, Philhealth)
🔸HMO (Upon Regularization)
🔸Performance Evaluation Incentives
🔸Life Insurance
🔸Yearly Performance Appraisal
🔸Skill Set Appraisal
🔸Annual Team Building Activities
🔸Monthly Celebrations
JOB DETAILS :
Company Profile:
This company is one of the Biggest Travel agencies headquartered in Japan. They have over 200 branches for over 140 cities abroad. They have already operated for over 30 years.

Position: Japanese Project Management Support
Industry: Japanese Travel Agency
Location: Makati City
Salary: Php 50,000 - Php 80,000 gross (Non - Negotiable)
Schedule: Monday–Friday
Work Set-up: Work Onsite

Requirements:
🔸At least 1 year of experience working in a BPO or any Customer Service industry.
🔸Bachelor's Degree in any Courses
🔸Customer support at the call center of Japanese accounts
🔸N3 or higher (also for those who can speak or higher even without a certificate)
🔸At least conversational in English
🔸Willing to Work in Makati City

Responsibilities:
🔸Provides timely and professional customer advice via various channels.
🔸Addresses and resolves customer concerns, complaints, and technical issues.
🔸Documents customer interactions, inquiries, complaints, and resolutions in the company's database.
🔸Maintains quality assurance and control of BST projects.
🔸Analyzes team operations and organizational structure.
🔸Checks and reports client feedback and satisfaction.
🔸Develops and maintains a filing system.
🔸Manages the agenda, arranges meetings and appointments.
🔸Assists in ad hoc jobs as needed.

Recruitment Process:
🔸Phone Interview
🔸Online Examination
🔸Face to Face Interview with top management
🔸Job Offer

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