Spanish Client Support Representative (Free Working Visa Processing + Hybrid Set-Up)
Negotiable
BPO Company
Taguig City
English, Spanish
Foreigner
Job ID: 6853
BPO Company
Taguig City
Negotiable
English, Spanish
Foreigner
Job ID: 6853
BENEFITS :
◉ Free working visa processing
◉ HMO plus 3 free dependents
◉ Life and Accident Insurance
◉ Sick Leave
◉ Vacation Leave
◉ Monthly Performance Bonus
◉ Annual Increase
◉ Work equipment provided by the company - work onsite
◉ Other benefits will be discussed during the job offer
JOB DETAILS :
COMPANY PROFILE: This company is an IT/BPO company and has offices in 18 countries and assists 2,000 clients worldwide.

Position: Spanish Client Support Representative
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: PHP 67,000 gross
Work Schedule: Midshift or Nightshift
Work set-up: Temporary Hybrid - work onsite once a week

JOB REQUIREMENTS:
◉ Native Spanish Speakers located in the Philippines
◉ Conversational to Fluent in English
◉ Open for graduate and undergraduates
◉ At least 1 year of BPO experience
◉ Can start as soon as possible

JOB RESPONSIBILITIES:
◉ Responsible in assisting customers inquiries using Spanish and English Language through email, call, message and live chat support
◉ Listen and resolve customer's concerns, issues, or questions
◉ Prepare reports by gathering data collected during customer interactions
◉ Demonstrate excellent customer service skills
◉ Participate in team meetings and achieve targets needed
◉ Accomplish other related tasks needed

RECRUITMENT PROCESS (ONLINE PROCESS):
◉ Resume Screening
◉ Initial Interview
◉ Validation of documents (VISA and Passport) for Expat Specialist approval
◉ Internet Speed Test (25 MBPS required)
◉ Written Assessment – with timer 60 minutes
◉ Team Lead Interview - 30 minutes
◉ Final Interview - 1 hour
◉ Job Offer

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