Mandarin Customer Order Fulfillment (Shared Services)
Php 50,000-Php 60,000
Shared Services
Makati City
English, Mandarin
Multilingual-Filipino
Job ID: 6867
Shared Services
Makati City
Php 50,000-Php 60,000
English, Mandarin
Multilingual-Filipino
Job ID: 6867
BENEFITS :
✅Meal+Rice Allowance
✅Profit share
✅HMO
✅Retirement Fund
✅13th & 14th Month Pay
✅Government Mandated Benefits
JOB DETAILS :
Company Profile: One of the multinational manufacturing companies that produce cleaning supplies and other chemical consumables.

Position: Mandarin Customer Order Fulfillment (Back Office)
Company Industry: Shared Services/Manufacturing Company
Work Location: Makati City
Work Schedule: Dayshift Schedule (8 am – 5 pm or 9 am-6 pm)
Salary: Php 50,000-Php 60,000
Work Set Up: Work On-site

BENEFITS:
✅Meal+Rice Allowance
✅Profit share
✅HMO
✅Retirement Fund
✅13th & 14th Month Pay
✅Government Mandated Benefits

REQUIREMENTS OF THE JOB:
✅Proficient in Mandarin and English language.
✅Fresh Graduates are welcome to apply.
✅Bachelor’s Degree in Industrial Engineering, Business, or equivalent.
✅1 to 2 years of experience in SAP (Systems Applications and Products) or at least Intermediate to Advanced Level in MS Excel
✅Customer Service experience is a big plus.

RESPONSIBILITIES OF JOB APPLICATION:
✅Proactive order management and anticipating and solving issues relating to customer orders
✅Liaise with customers to coordinate delivery dates based on stock availability / prioritize destinations (during reception windows)
✅Day-to-day liaison with the local country (Sales, Logistics & Finance Departments)
✅Escalation of stock allocation and customer service issues to Team Leader
✅Management of customer inquiry resolution through the development and implementation of action plans to eliminate the source problem

RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
✅Paper Screening
✅Initial Interview
✅2nd level Interview
✅Final Interview/Berlitz Assessment (Language assessment)
✅Job Offer

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