Japanese Customer Service Staff (Open for JLPT N1-N3 Passer / Level No Certificate Required)
Php60,000 - Php80,000 Gross
BPO/Online Gaming Industry
Makati City
English, Japanese
Multilingual-Filipino
Job ID: 7059
BPO/Online Gaming Industry
Makati City
Php60,000 - Php80,000 Gross
English, Japanese
Multilingual-Filipino
Job ID: 7059
BENEFITS :
🌸13th month salary
🌸Overtime pay
🌸Company events
🌸Health insurance
🌸Opportunities for promotion
🌸Paid training
🌸Promotion to permanent employee
🌸Staff meals provided
🌸Free meals on your work schedule
🌸Health and life insurance
JOB DETAILS :
COMPANY PROFILE:
A PAGCOR licensed company. To provide support for information technology and customer service to the WORLD’S LARGEST ONLINE BETTING COMPANY. They have markets in Asian and European Countries. They support betting in the following – SPORTS, CASINO, GAMES, RACING, FINANCIALS AND POKERS.

Position: Japanese Customer Service Staff
Industry: BPO/Online Gaming Industry
Location: Makati City
Salary: Php 60,000 - 80,000 gross
Work Schedule: Shifting
Work Set-up: Work Onsite

JOB REQUIREMENTS:
🌸JLPT N1 or N3 Passer / Level (No Certificate Required)
🌸Experience in bilingual customer service, translation, or studies in language related schools has an advantage
🌸Willing to work night or morning shifts

JOB RESPONSIBILITIES:
🌸To address customers’ questions about products and services by answering questions and responding to complaints or concerns through email, phone, and a-live clients.
🌸Build sustainable relationships and trust with customers through open and interactive communication.
🌸Keep records or reports of customer’s interactions, process, and concerns.
🌸Other tasks and responsibilities assigned by the supervisor or head of the department.

JOB RECRUITMENT PROCESS:
🌸Paper Screening
🌸HR Interview
🌸Assessment (Japanese)
🌸Final Interview (With CS Team Lead & Hiring Manager)
🌸Job Offer

HOW TO APPLY❓
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Look for: Ms. Emi
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