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French Helpdesk Representative (With Free Visa processing)
Php 50,000 - Php 60,000 gross
IT/BPO Company
Taguig City
English, French
Foreigner
Posting Period: 2024/08/14
Job ID: 7425
IT/BPO Company
Taguig City
Php 50,000 - Php 60,000 gross
Posting Period: 2024/08/14
English, French
Foreigner
Job ID: 7425
BENEFITS :
◉ HMO
◉ Vacation Leave
◉ Sick Leave
◉ 13th Month Pay
◉ Government-mandated benefits
◉ Yearly appraisals
◉ Free Visa Processing
◉ Other benefits will be discussed during the job offer
◉ Vacation Leave
◉ Sick Leave
◉ 13th Month Pay
◉ Government-mandated benefits
◉ Yearly appraisals
◉ Free Visa Processing
◉ Other benefits will be discussed during the job offer
JOB DETAILS :
COMPANY PROFILE: This is a Global business company that has been in the industry since 2009, focusing on digital optimization and IT-related services. They have partners in Europe and Asia.
Position: French Helpdesk Representative
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: Php 50,000 - Php 60,000 gross
Work Schedule: Shifting Schedule
Work set-up: Work Onsite
JOB REQUIREMENTS:
◉ Open to any national who can speak the French language
◉ Can Communicate in English (Conversational)
◉ Open to High School, College graduate, undergraduate, or vocational courses
◉ With at least 1 year and above Customer Service experience
◉ Willing to work in a Shifting Schedule
◉ Willing to work onsite in BGC, Taguig City
JOB RESPONSIBILITIES:
◉ Give customers a realistic estimate of the time it will take to resolve an incident or request
◉ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
◉ Ensure all calls are logged in the system for proper monitoring and closure
◉ Meet established individual and team performance targets, which include customer service, productivity, quality standards, and any other deems necessary.
◉ Maintaining composure and a positive attitude during difficult situations
◉ Take calls from customers experiencing technical issues
RECRUITMENT PROCESS (ONSITE PROCESS):
◉ Resume Screening
◉ Initial HR Interview
◉ Language Assessment
◉ Hiring Manager Interview
◉ Client Interview
◉ Culture Interview
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com
Contact us for more inquiries:
Look for: Ms. Myka
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
💻 Skype: jkrecruit
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Hera Gono
https://www.facebook.com/profile.php?id=100083931691981
Facebook Page: French Job Openings in the Philippines - https://www.facebook.com/profile.php?id=61554365138028
Facebook Group: French Bilingual Opportunities (Philippines) - https://www.facebook.com/groups/frenchjobsph
Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.php?id=100089667621086
Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/
Tiktok: https://www.tiktok.com/@genrou_2021
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!
Position: French Helpdesk Representative
Company Industry: BPO Company
Work Location: BGC, Taguig City
Salary: Php 50,000 - Php 60,000 gross
Work Schedule: Shifting Schedule
Work set-up: Work Onsite
JOB REQUIREMENTS:
◉ Open to any national who can speak the French language
◉ Can Communicate in English (Conversational)
◉ Open to High School, College graduate, undergraduate, or vocational courses
◉ With at least 1 year and above Customer Service experience
◉ Willing to work in a Shifting Schedule
◉ Willing to work onsite in BGC, Taguig City
JOB RESPONSIBILITIES:
◉ Give customers a realistic estimate of the time it will take to resolve an incident or request
◉ Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
◉ Ensure all calls are logged in the system for proper monitoring and closure
◉ Meet established individual and team performance targets, which include customer service, productivity, quality standards, and any other deems necessary.
◉ Maintaining composure and a positive attitude during difficult situations
◉ Take calls from customers experiencing technical issues
RECRUITMENT PROCESS (ONSITE PROCESS):
◉ Resume Screening
◉ Initial HR Interview
◉ Language Assessment
◉ Hiring Manager Interview
◉ Client Interview
◉ Culture Interview
HOW TO APPLY:
Register now on our website to be updated with our Job Openings: 🌐 https://jknetwork-jobs.com/register
Send your resume to: 📧 jkrecruit@jp-network-e.com
Contact us for more inquiries:
Look for: Ms. Myka
📲 Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
📲 Viber: (+63) 917-638-1962
💻 Skype: jkrecruit
Visit our Facebook Account for more job openings and updates!
Facebook and Messenger: Hera Gono
https://www.facebook.com/profile.php?id=100083931691981
Facebook Page: French Job Openings in the Philippines - https://www.facebook.com/profile.php?id=61554365138028
Facebook Group: French Bilingual Opportunities (Philippines) - https://www.facebook.com/groups/frenchjobsph
Facebook Page: J-K Network European and Latin American Job Openings PH - https://www.facebook.com/profile.php?id=100089667621086
Linkedin: https://www.linkedin.com/in/european-and-latin-american-openings-180181162/
Tiktok: https://www.tiktok.com/@genrou_2021
Subscribe to our official YouTube channel: https://www.youtube.com/@lifeasabilingualinthephili8062
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Want to know the right job for you? Talk to us.
Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!