Company Profile:
This is a BPO Company for a great variety of such large information technology companies, athletic shoe companies, e-banking and so on.

Position: Japanese Service Desk
Industry: BPO Company
Location: Metro Manila
Salary offer: Negotiable
Working Schedule: Shifting or Dayshift
Work Set-up: Hybrid Work Arrangement

Requirements:
⭕Open to Japanese National
⭕Open to JLPT N1-N2 Passer or Level (Certification is not required)
⭕With CSR/ TSR/ Service Desk Background
⭕College Graduate or non-Bachelor Degree is welcome to apply
⭕Good communication skills

Responsibilities:
⭕Provide customer service through calls, email, chat in English and Japanese.
⭕Communicate and provide updates to the team/s
⭕Manage the escalation of all accounts.
⭕Documenting processes and maintaining service desk records.
⭕Collaborating with internal departments
⭕Other duties and responsibilities will be discussed during the interview.

Recruitment process: (Virtual Interview)
⭕Resume Screening
⭕Initial interview
⭕Language assessment
⭕Final interview
⭕Job offer

How to apply:
You can send your resume to: 📧 japanesecareerup@gmail.com
Contact Person: Ms. Ivy
Mobile number: 📱 0917 638 1953

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