Mandarin Travel Specialist Representative (With Competitive Benefits and Allowances)
Php 35,000-Php 65,000
BPO Company
Makati City
English, Mandarin
Multilingual-Filipino
Job ID: 7840
BPO Company
Makati City
Php 35,000-Php 65,000
English, Mandarin
Multilingual-Filipino
Job ID: 7840
BENEFITS :
◉ Government Mandated Benefits
◉ HMO
◉ Life Insurance
◉ Vacation leaves
◉ Sick leaves
◉ Emergency leaves
◉ Maternity/Paternity leaves
◉ Compassionate leaves
◉ 13th-month pay
◉ Higher pay for OT and holidays
◉ Annual Increase
◉ Chance to train abroad
JOB DETAILS :
COMPANY PROFILE: This company is the biggest Travel Agency in Japan with over 200 branches in 140 cities abroad. This company allows its customers and clients to get informed about the latest travel trends from all over the world providing smooth arrangements from Airline tickets to Hotel reservations.

Position: Mandarin Travel Specialist Representative
Company Industry: BPO Company
Work Location: Makati City
Salary: Php 35,000-Php 65,000
Work Schedule: Shifting Schedule
Work Setup: Work On-site

REQUIREMENTS OF THE JOB:
◉ Filipino who can speak, read, and write in Mandarin
◉ Open for Fresh Graduates
◉ Preferred but not required: Diploma / Degree Holder in Hospitality Management/ Tourism ◉ Management or related field.
◉ Willing to work in Makati City
◉ Amenable to work Onsite

RESPONSIBILITIES OF JOB APPLICATION:
◉ Respond to customers’ inquiries about bookings, travel promos, and reservations through email and chat.
◉ Ensures that the customer’s requests are handled in an appropriate and timely manner
◉ Responsible for handling and managing reservations and cancellations of bookings
◉ Resolve and provide solutions for misplaced or denied bookings
◉ Responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities

RECRUITMENT PROCESS:
◉ Paper Screening
◉ Online Exam assessment
◉ Initial Interview
◉ Interview with Chinese Native (Language Assessment)
◉ Final Interview
◉ Job Offer

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