Company Profile: This is a World BPO Company in Asia/Pacific. In addition to providing BPO services such as contact center and back-office operations for the Philippines market, and operation services for smartphone websites and applications.

Position:‌ ‌ Mandarin Travel Customer Support
Industry:‌ ‌ BPO Company
Location:‌ ‌ Quezon City
Schedule:‌ Shifting Schedule with 2 days off
Salary:‌ ‌‌ Php 75,000
Work Set-up: Work On-site

JOB REQUIREMENTS:
✅Proficient in Mandarin and English language.
✅At least completed 2 years in college or Bachelor's degree holder.
✅With 6 months of Customer Service experience in the BPO industry.
✅Amenable to work in a Shifting Schedule
✅ Amenable to start ASAP

JOB RESPONSIBILITIES:
✅Responsible for answering calls, email and chat by providing the best customer service
✅Providing check-in assistance in terms of ticketing and reservations
✅Should the need to arise, she/he is required to help the passenger in rebooking of itineraries and boarding for passengers
✅Providing accurate information about the flight’s arrival and departure times to the clients.
✅Greeting and assisting customers in a prompt, friendly, and courteous manner

Recruitment Process
✅Paper Screening
✅Initial Screening and interview
✅Language Assessment: Mandarin Written and Speaking exam
✅Typing Test - 35WPM
✅Final Interview

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