Workforce Analyst ( Hybrid set-up )
Php 25,000-Php 35,000
IT / BPO Company
Cebu
English, Non-Bilingual
Filipino
Job ID: 8405
IT / BPO Company
Cebu
Php 25,000-Php 35,000
English, Non-Bilingual
Filipino
Job ID: 8405
BENEFITS :
BENEFITS:
✨ Life and Health Insurance (HMO)
✨ Government Mandated benefits
✨13th month pay
✨ Vacation Leave Credits
✨ Sick Leave Credits
JOB DETAILS :
COMPANY PROFILE: This company have been the world leader for nearly 34 years. They specialize in technology software, research and development. This company is part of a global network known for innovation and expertise, delivering services that empower clients to excel as high-performance entities.

Position: Workforce Analyst
Company Industry: IT /BPO Company
Work Location: Cebu City
Work Schedule: Shifting work schedule
Salary: Php 25,000-Php 35,000
Work Set Up: Hybrid

JOB REQUIREMENTS:
✨ Open to College Undergraduates
✨ With experience in BPO or Non-BPO companies
✨ At least 6 months to 1 year RTA experience
✨ Amendable to attend online or face to face interview
✨ Amendable to work in any shift schedule once requested.

JOB RESPONSIBILITIES:
✨ Required to follow the planned data collection, including the types of data and time of data.
✨ Automate reports to reduce inefficiencies by designing macros
✨ In charge of creating performance reports, offering advice and suggestions for reporting, and doing analysis based on performance patterns.
✨ Gives the WFM team ideas for intraday reports that improve team productivity and support operations performance.
✨ Give other WFM members, particularly new ones, trainings and knowledge transfer sessions on WFM tools and function as go-to person when there are inquiries arise from RTAs and Operations.


RECRUITMENT PROCESS: (ONLINE AND FACE TO FACE INTERVIEW)
✨ Initial Interview
✨ Final Interview
✨ Job Offer

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