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Mandarin Technical Support (Dayshift Schedule)
Php 100,000
BPO Company
Quezon City
English, Mandarin
Multilingual-Filipino
Posting Period: 2024/09/18
Job ID: 8668
BPO Company
Quezon City
Php 100,000
Posting Period: 2024/09/18
English, Mandarin
Multilingual-Filipino
Job ID: 8668
BENEFITS :
✅Sick Leave and Vacation Leave
✅Incentive-based allowances
✅HMO
✅13th Month Pay
✅Government Mandated Benefits
✅Incentive-based allowances
✅HMO
✅13th Month Pay
✅Government Mandated Benefits
JOB DETAILS :
COMPANY PROFILE: The company is a global IT, consulting, and BPO Company. It is in the industry for over 80 years delivering quality services to its clients and customers. They are recognized all over the world for their ample range of services, a strong commitment to sustainability, and competitive business citizenship.
Position: Mandarin Technical Support
Company Industry: BPO Company
Work Location: Quezon City
Work Schedule: Dayshift Schedule
Salary: Php 100,000
Work Set Up: Work On-site
REQUIREMENTS OF THE JOB:
✅Filipino who can speak, read, and write in Mandarin
✅Filipino who can speak English (conversational level)
✅College Undergraduates are welcome to apply
✅With at least 6 months to 1 year above IT Service Desk experience
✅Knowledge in Basic troubleshooting and Knowledge in using ServiceNow.
RESPONSIBILITIES OF JOB APPLICATION:
✅Should be able to handle calls, chats & web tickets in English and respective languages (Mandarin)
✅Troubleshoot IT issues reported by end users and resolve the ticket
✅Capture necessary details in the ticket and assign unresolved issues to the next level of support
✅Opens, logs, prioritizes, assigns, and closes calls logged in the ITSM tool
✅Prior knowledge in Service Now, Outlook, Zoom, MS Teams, Cloud desktop troubleshooting is an added advantage
RECRUITMENT PROCESS: (ONLINE INTERVIEW)
✅Paper Screening
✅Recruitment Interview
✅Operations Interview
✅Mandarin Language Assessment
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to mancanjobs.jk@gmail.com
For inquiries contact us:
Look for: MS. RAIN
Telephone Number:(08) 245 2829
Mobile Number/Viber Number: +639176381869
Skype ID: live:.cid.78079fcb3e0ee0d9
Facebook and Messenger Name: RANA DIAZ
https://www.facebook.com/JKMandarinCantoneseOpenings/
Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH
Facebook Group: Chinese Mandarin Speaking group of the Philippines
Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings
Tiktok: @jkmandarinteam
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired by any of our clients!
Position: Mandarin Technical Support
Company Industry: BPO Company
Work Location: Quezon City
Work Schedule: Dayshift Schedule
Salary: Php 100,000
Work Set Up: Work On-site
REQUIREMENTS OF THE JOB:
✅Filipino who can speak, read, and write in Mandarin
✅Filipino who can speak English (conversational level)
✅College Undergraduates are welcome to apply
✅With at least 6 months to 1 year above IT Service Desk experience
✅Knowledge in Basic troubleshooting and Knowledge in using ServiceNow.
RESPONSIBILITIES OF JOB APPLICATION:
✅Should be able to handle calls, chats & web tickets in English and respective languages (Mandarin)
✅Troubleshoot IT issues reported by end users and resolve the ticket
✅Capture necessary details in the ticket and assign unresolved issues to the next level of support
✅Opens, logs, prioritizes, assigns, and closes calls logged in the ITSM tool
✅Prior knowledge in Service Now, Outlook, Zoom, MS Teams, Cloud desktop troubleshooting is an added advantage
RECRUITMENT PROCESS: (ONLINE INTERVIEW)
✅Paper Screening
✅Recruitment Interview
✅Operations Interview
✅Mandarin Language Assessment
✅Job Offer
HOW TO APPLY:
Register now on our website to be updated with our Job Openings:
https://jknetwork-jobs.com/register
Send your resume to mancanjobs.jk@gmail.com
For inquiries contact us:
Look for: MS. RAIN
Telephone Number:(08) 245 2829
Mobile Number/Viber Number: +639176381869
Skype ID: live:.cid.78079fcb3e0ee0d9
Facebook and Messenger Name: RANA DIAZ
https://www.facebook.com/JKMandarinCantoneseOpenings/
Facebook Page Name: Mandarin, Fukien, and Cantonese Job Openings PH
Facebook Group: Chinese Mandarin Speaking group of the Philippines
Linkedin: J-K Mandarin Openings | Rain J-K Network Mandarin IT Job Openings
Tiktok: @jkmandarinteam
Subscribe to our official YouTube channel: Life as a Bilingual in the Philippines
Do you know someone? Refer your friend and we’ll give you a Referral Bonus once they get their dream job through us!
https://jknetwork-jobs.com/register?mode=referer_form
Apply now and bring home an exclusive J-K Network Hoodie once you get hired by any of our clients!