Customer Service Representative (Hybrid Work Set Up)
Php 30,000 - Php 40,000 (Negotiable)
Banking and Finance
Quezon City
English, Non-Bilingual
Filipino
Job ID: 9798
Banking and Finance
Quezon City
Php 30,000 - Php 40,000 (Negotiable)
English, Non-Bilingual
Filipino
Job ID: 9798
BENEFITS :
✨Retirement Plan
✨HMO with 2 dependents
✨Medical Reimbursement
✨Leave Credits
✨Insurance Coverage
JOB DETAILS :
COMPANY PROFILE: One of the top 50 banks in the world and has been in the banking industry for over 180 years now. Established in the Philippines for 30 years now.

Position: Customer Service Representative (Bank Consultant)
Company Industry: Banking & Finance
Work Location: Eastwood, Quezon City/Makati City
Work Schedule: Shifting Schedule
Salary: Php 30,000 - Php 40,000 (Negotiable depending on years of working experience)
Training (5 months): On Site
After the Training: Hybrid

JOB REQUIREMENT:
✨Open for Highschool graduates, Non-Bachelors Degree holder and Bachelors Degree holder.
✨At least 2-3 years of working experience in BPO industry or Finance Industry in a Customer call job.
✨ Amenable to be train on site
✨ Amenable to attend face to face interview
✨ Amenable to work on a shifting/rotational work schedule.

JOB RESPONSIBILITIES:
✨ Make sure that clients are resolved on their first call by consistently utilizing the tools and resources available.
✨ Quickly and effectively respond to consumer questions by learning about their requirements, figuring out the underlying issue, and offering a suitable and long-lasting solution.
✨Become brand ambassadors by giving clients the greatest voice experience possible in an effort to increase sales.
✨ Uphold a professional workplace while fulfilling necessary KPIs and targets related to risk, finances, and customers.
✨ You may rapidly increase your financial literacy knowledge with ongoing official training and management oversight.

RECRUITMENT PROCESS:
✨Operations Interview (FACE TO FACE)
✨Assessments (ONLINE)
✨Reference Check
✨Job Offer

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