マルチリンガルのお仕事を検索する
Japanese Speaking Bilingual Technical Manager (HYBRID/WFH + Open to JLPT N1 - N3 Passer/Level)
Php 80,000 - 100,000
Software Cloud Company
マンダルーヨン市
Japanese
マルチリンガルのフィリピン人
掲載期間: 2023/06/26
Job ID: 1097
Software Cloud Company
マンダルーヨン市
Php 80,000 - 100,000
掲載期間: 2023/06/26
Japanese
マルチリンガルのフィリピン人
Job ID: 1097
福利厚生 :
👉 Company stocks
👉 Annual merit increase based on performance
👉 15% night shift differential pay
👉 Paid Leave with Cash Conversion
👉 HMO with free dependents
👉 Retirement Plan
👉 Life Insurance
👉 While on work from home setup: Internet and meal allowance are provided
👉 Employee Assistance Program for mental and social well-being
👉Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave)
👉 Annual merit increase based on performance
👉 15% night shift differential pay
👉 Paid Leave with Cash Conversion
👉 HMO with free dependents
👉 Retirement Plan
👉 Life Insurance
👉 While on work from home setup: Internet and meal allowance are provided
👉 Employee Assistance Program for mental and social well-being
👉Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave)
求人詳細 :
Company Profile:
A BPO leading contact centre of cloud software more than 2,000 customers worldwide providing a optimization practical Al to help their customer experience with reliable, secure platform
Position: Japanese Bilingual Technical Account Manager
Industry: IT /Software Company
Location: Mandaluyong
Salary: Php 80,000 - 100,000 (Negotiable)
Schedule: Night Shift (US Time Zone)
Work Set-up: Remote or Hybrid
Requirements:
👉 Open for JLPT Passer or non -JLPT Passers
👉 3 - 5 years of experience in a consulting or project management role,
👉 With minimum 3 years in a software support role.
👉 Experience in technical writing and documentation.
👉 Experience in contact centre operation such as reporting, training and coaching.
👉 Strong project management and client-facing skills - Working knowledge of Microsoft Office products (Excel, Word, PowerPoint, Visio, etc.)
👉 Any related Bachelor’s degree in IT and working in the same industry will be advantageous.
Responsibilities:
👉 Directly support and troubleshoot technical issues as needed.
👉 Keep clients informed of all issues that could potentially impact the platform or Software.
👉 Partner with internal account teams and other business units to foster an environment of learning, execution, and continuous process improvement.
👉 Provide customer support case oversight and status updates to both internal management and clients on a regular basis.
👉 Partner with clients to build and maintain a good relationship; understand their business needs, propose recommendations and solutions designed to optimise the platform and enhance operational effectiveness.
Recruitment Process:
👉 HR Interview (30 mins)
👉 Technical Interview (30 mins)
👉 Technical Exam
👉 Hiring Manager Interview (30 mins)
👉 Final Interview (30 mins)
👉 Job Offer
For interested applicants you may send your resume to: jkhr.recruit@gmail.com
Contact Person: Ms. Michi
Mobile numbers: 9176381854
SKYPE: live:jknetworkjobs
Viber: 09369734028
Please like our Facebook Page: Nippon Jobu
https://www.facebook.com/NipponJobuFBPage
Be updated on the “Life as a Bilingual in the Philippines”. Subscribe to our official YouTube channel.
https://www.youtube.com/c/LifeasaBilingualinthePhilippines
Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all!
Do you know someone who can speak Japanese? Refer your friend and we’ll give you 5, 000 – 20, 000 PHP Referral Bonus once they get their dream job through us!
Visit our official website for more Japanese Openings:
https://jknetwork-jobs.com/search?la=&l=&q=JAPANESE
Want to know more about our Japanese job openings? Register now!
https://jknetwork-jobs.com/register
Not sure about the job that you like? Contact us for FREE Career Consultation!
A BPO leading contact centre of cloud software more than 2,000 customers worldwide providing a optimization practical Al to help their customer experience with reliable, secure platform
Position: Japanese Bilingual Technical Account Manager
Industry: IT /Software Company
Location: Mandaluyong
Salary: Php 80,000 - 100,000 (Negotiable)
Schedule: Night Shift (US Time Zone)
Work Set-up: Remote or Hybrid
Requirements:
👉 Open for JLPT Passer or non -JLPT Passers
👉 3 - 5 years of experience in a consulting or project management role,
👉 With minimum 3 years in a software support role.
👉 Experience in technical writing and documentation.
👉 Experience in contact centre operation such as reporting, training and coaching.
👉 Strong project management and client-facing skills - Working knowledge of Microsoft Office products (Excel, Word, PowerPoint, Visio, etc.)
👉 Any related Bachelor’s degree in IT and working in the same industry will be advantageous.
Responsibilities:
👉 Directly support and troubleshoot technical issues as needed.
👉 Keep clients informed of all issues that could potentially impact the platform or Software.
👉 Partner with internal account teams and other business units to foster an environment of learning, execution, and continuous process improvement.
👉 Provide customer support case oversight and status updates to both internal management and clients on a regular basis.
👉 Partner with clients to build and maintain a good relationship; understand their business needs, propose recommendations and solutions designed to optimise the platform and enhance operational effectiveness.
Recruitment Process:
👉 HR Interview (30 mins)
👉 Technical Interview (30 mins)
👉 Technical Exam
👉 Hiring Manager Interview (30 mins)
👉 Final Interview (30 mins)
👉 Job Offer
For interested applicants you may send your resume to: jkhr.recruit@gmail.com
Contact Person: Ms. Michi
Mobile numbers: 9176381854
SKYPE: live:jknetworkjobs
Viber: 09369734028
Please like our Facebook Page: Nippon Jobu
https://www.facebook.com/NipponJobuFBPage
Be updated on the “Life as a Bilingual in the Philippines”. Subscribe to our official YouTube channel.
https://www.youtube.com/c/LifeasaBilingualinthePhilippines
Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all!
Do you know someone who can speak Japanese? Refer your friend and we’ll give you 5, 000 – 20, 000 PHP Referral Bonus once they get their dream job through us!
Visit our official website for more Japanese Openings:
https://jknetwork-jobs.com/search?la=&l=&q=JAPANESE
Want to know more about our Japanese job openings? Register now!
https://jknetwork-jobs.com/register
Not sure about the job that you like? Contact us for FREE Career Consultation!