Company Profile: One of the BPO companies, known to provide the best services and support to different clients around the world

Position: Mandarin Supervisor
Type of job: Email and Calls job
Location: Pasay City
Schedule: Shifting Schedule with 2 days off
Industry: BPO Company
Salary: Negotiable
Work Set-up: Work On-site

Responsibilities:
✅Supervises the day-to-day activity of HR Administrative Services staff.
✅Ensures ongoing performance meets established guidelines and conducts annual performance reviews.
✅Facilitates resolutions to an assortment of problems and escalations that are moderately complex in scope.
✅Ensures all service levels are met per client expectations.
✅Ensures appropriate staffing levels and facilitates allocation of work
✅Contributes to business growth and efficiencies.
✅Interfaces with clients to identify and resolve ongoing issues.

Requirements:
✅Proficient in Mandarin and English language
✅At least 2nd year College or Senior Highschool Graduate levels, or equivalent.
✅With a minimum of 1 year of BPO experience as a Mandarin Bilingual Team/Supervisor.
✅Proficient in using MS Office applications and excellent presentation skills.
✅Familiarity with interactive learning activities.
✅Ability to multi-task in a fast-paced environment
✅Amenable to work onsite in Mall of Asia Complex, Pasay City.
✅Amenable to work on night/mid /shifting schedules, overtime, and during holidays.

Recruitment Process:
✅Paper Screening
✅Initial Interview
✅2nd Interview
✅Language Assessment
✅Final Interview
✅Job Offer

APPLY NOW!

For interested applicants, you may send your resume to mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Email: mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com
Contact No: 09173163761 | 245 2829
Skype: live:.cid.78079fcb3e0ee0d9
Viber: +639176381869
Please look for: Ms. Rain