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Japanese Quality Assurance Senior Analyst (Undergraduate are welcome to apply + No Experience Required)
Php 80,000 - Php 90,000 gross
BPO Company
タギッグ市
Japanese
マルチリンガルのフィリピン人
掲載期間: 2023/12/13
Job ID: 2259
BPO Company
タギッグ市
Php 80,000 - Php 90,000 gross
掲載期間: 2023/12/13
Japanese
マルチリンガルのフィリピン人
Job ID: 2259
福利厚生 :
🍇 Mandated Government Benefits
🍇 HMO /Health Card
🍇 Leave Credits (SL, VL)
🍇 Other Allowances
🍇 HMO /Health Card
🍇 Leave Credits (SL, VL)
🍇 Other Allowances
求人詳細 :
Company Profile:
A BPO Company providing innovative and customer-centric information technology services and solutions across various industries.
Position: Japanese Quality Assurance Senior Analyst
Industry: BPO Company
Location: BGC, Taguig
Salary: Php 80,000 - 90,000 gross
Work Schedule: Shifting schedule w/graveyard shift
Work Set-up: Onsite
Requirements:
🎆 JLPT N1 - N3 Passer or Level (No certification required)
🎆 Open to fresh graduates
🎆 Experience in Customer Service is a plus
🎆 Experience in QA is a big Advantage
🎆 Working in a BPO company will be a Plus
🎆 Open to work in Taguig
Responsibilities:
🕯️ Leads and manages the CSR Japanese team in the optimal execution of call center operations activities such as taking live calls, addressing customer issues/complaints.
🕯️ Respond to calls to answer members, client queries.
🕯️ Handles supervisor calls from CSR’s to resolve escalated customer concerns.
🕯️ Real-time call monitoring to ensure that each team member meets/exceeds their Quality Assurance (QA) goals and metrics on a daily, weekly, and monthly basis.
🕯️Monitors each team member’s performance throughout the shift, providing assistance, coaching and mentoring as necessary.
🕯️Provides positive and constructive feedback to each team member.
🕯️Responsible for calls from Japanese to English translation required by the client.
Recruitment Process:
✒️ Paper Screening
✒️ HR Interview
✒️ Assessment
✒️ Final Interview
✒️ JOB OFFER
Apply now!
For interested applicants you may send your resume to: japaneseprofession@gmail.com
Contact Person: Ms. Chie
Contact No: 9176381854
Viber: 09369734028
Skype: live:jknetworkjobs
Telegram: https://t.me/jknetworkjobs
Please like our Facebook Page: Nippon Jobu
https://www.facebook.com/NipponJobuFBPage
Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all!
Do you know someone who can speak Japanese? Refer your friend and we’ll give you Php 5,0000 - 10,000 Referral Bonus once they get their dream job through us!
Visit our official website for more Japanese Openings:
https://jknetwork-jobs.com/search?la=&l=&q=JAPANESE
Want to know more about our Japanese job openings?
Register now! https://jknetwork-jobs.com/register
Not sure about the job that you like? Contact us for FREE Career Consultation!
A BPO Company providing innovative and customer-centric information technology services and solutions across various industries.
Position: Japanese Quality Assurance Senior Analyst
Industry: BPO Company
Location: BGC, Taguig
Salary: Php 80,000 - 90,000 gross
Work Schedule: Shifting schedule w/graveyard shift
Work Set-up: Onsite
Requirements:
🎆 JLPT N1 - N3 Passer or Level (No certification required)
🎆 Open to fresh graduates
🎆 Experience in Customer Service is a plus
🎆 Experience in QA is a big Advantage
🎆 Working in a BPO company will be a Plus
🎆 Open to work in Taguig
Responsibilities:
🕯️ Leads and manages the CSR Japanese team in the optimal execution of call center operations activities such as taking live calls, addressing customer issues/complaints.
🕯️ Respond to calls to answer members, client queries.
🕯️ Handles supervisor calls from CSR’s to resolve escalated customer concerns.
🕯️ Real-time call monitoring to ensure that each team member meets/exceeds their Quality Assurance (QA) goals and metrics on a daily, weekly, and monthly basis.
🕯️Monitors each team member’s performance throughout the shift, providing assistance, coaching and mentoring as necessary.
🕯️Provides positive and constructive feedback to each team member.
🕯️Responsible for calls from Japanese to English translation required by the client.
Recruitment Process:
✒️ Paper Screening
✒️ HR Interview
✒️ Assessment
✒️ Final Interview
✒️ JOB OFFER
Apply now!
For interested applicants you may send your resume to: japaneseprofession@gmail.com
Contact Person: Ms. Chie
Contact No: 9176381854
Viber: 09369734028
Skype: live:jknetworkjobs
Telegram: https://t.me/jknetworkjobs
Please like our Facebook Page: Nippon Jobu
https://www.facebook.com/NipponJobuFBPage
Enjoy our FREE merchandise when you get hired. Bring home your Certified Bilingual Hoodie, Gimmy Tumbler and Gimmy Tote Bag. Collect them all!
Do you know someone who can speak Japanese? Refer your friend and we’ll give you Php 5,0000 - 10,000 Referral Bonus once they get their dream job through us!
Visit our official website for more Japanese Openings:
https://jknetwork-jobs.com/search?la=&l=&q=JAPANESE
Want to know more about our Japanese job openings?
Register now! https://jknetwork-jobs.com/register
Not sure about the job that you like? Contact us for FREE Career Consultation!