Japanese Help Desk Associate (Work Onsite + JLPT N1 - N3 Passer)
Php 40,000 - 60,000
Japanese IT Company
Job ID: 506
Japanese IT Company
Php 40,000 - 60,000
Job ID: 506
福利厚生 :
✔️ Competitive Compensation and Benefits Package
✔️ Performance-based management bonus
✔️ Competitive HMO + Life Insurance Package with option to include dependent
✔️ Regular Salary Increase, depending on company performance
求人詳細 :
Company Profile:
It focuses on the development of web and mobile applications. Offshore development team in the Philippines provides world-class business solutions using the latest software technologies.

Position: Japanese Helpdesk Associate
Industry: Japanese IT Company
Location: Cebu City
Salary: Php 40,000 - 50,000
Schedule: Dayshift
Work Set-up: Onsite

☑️ Bachelor's Degree graduate of any 4-5 year course
☑️ Certified Japanese Language Proficiency Test (JLPT) N3 & N2 Level passer
☑️ At least 5 years of relevant working experience as an Accountant, financial internal audit, compliance, and regulatory reporting related to PEZA
☑️ Expertise in current Philippine Tax Laws (VAT, EWT, FBT, etc), and Gov't contribution processing
☑️ Adequate proficiency in MS O365 Apps (i.e. Excel & Word)
☑️ Must have knowledge and experience in using Quickbooks Online, in BIR CAS accounting software or other accounting software

📢 Handle inquiries/incident reports coming from clients in both English and Japanese via phone, email, chat, etc. in accordance with existing processes and guidelines
📢 Record details of inquiries as tickets and ensure the information is reflected in the system
📢 Translate inquiries from Japanese to English and vice versa, and escalate as needed
📢 Maintain the knowledge base and keep it organized for future use
📢 Create reports on weekly/monthly help desk performance
📢 Analyze relevant data and initiate process improvements in problem areas

Recruitment Process:
▶️ Initial Interview
▶️ Technical Assessment
▶️ Team Leader Interview
▶️ Operations Interview
▶️ Job Offer


You may send your resume to jkhr.recruit@gmail.com
You may also contact us to the following:
Mobile: 09176381854
Viber: 09369734028
Skype: live:jknetworkjobs
Please look for Ms. Michi

Facebook Page:

Rate us:

You may visit our website for more job openings:

Register here: https://jknetwork-jobs.com/register