Cantonese Technical Support Specialist (Php 80,000-Php 10,000)
Php 80,000-Php 100,000
BPO Company
タギッグ市
Cantonese
マルチリンガルのフィリピン人
Job ID: 589
BPO Company
タギッグ市
Php 80,000-Php 100,000
Cantonese
マルチリンガルのフィリピン人
Job ID: 589
福利厚生 :
✅Leave Credits
✅13th-month pay
✅Government Mandated Benefits
✅Medical
✅Miscellaneous Allowance, Loans, Dental Sports (e.g. Gym)
✅Performance Bonus
✅Free meals and Snacks
✅Monthly Gatherings and Outings.
✅Free Processing of Working Visa
求人詳細 :
Company Profile: The company is one of the world’s leading management consulting, technology services, and outsourcing organizations in the Philippines. This consulting company is known to provide customer service to companies around the world

Position: Cantonese Technical Support Specialist
Type of Job: Technical Support
Salary: Negotiable
Location: Taguig City, Quezon City, Mandaluyong (Depends on the company)
Schedule: Dayshift | Should be open for Shifting Schedule as well if needed
Industry: Global Contact Center | BPO Company

Responsibilities:
✅Provides the first line of support and resolves simple to complex technical and non-technical issues reported by users or systems
✅Write technical support emails in response to developers’ questions about how to develop applications for smart devices.
✅Some of these questions will be about the basic procedures, some will be more technical about interacting with our API.
✅Escalate developer queries to the next level of support.

Requirements:
✅Bachelor's degree in computer science, information systems, or equivalent
✅Fluent in English and Cantonese
✅Very strong, effective written and oral communication skills
✅Minimum of 2-3 years experience in tech support, support engineering, or developer support role preferred
✅Knowledge of Android OS and Mac OS is a plus
✅Hands-on development skills with JavaScript, JSON, Nodejs experience are a must
✅Great attention to detail
✅Excellent soft skills and customer service skills
✅A team player with a positive attitude and people skills
✅Must be able to context-switch and manage multiple partners in parallel across various implementation stages
✅Experience in analyses, troubleshooting, problem-solving, and project management
✅Good command of basic internet and database technologies

Recruitment Process:
✅Initial Interview (Phone Interview)
✅Language Assessment
✅Hiring Manager Interview
✅Job Offer

APPLY NOW!

For interested applicants, you may send your resume to mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com

For more inquiries, you may contact us through:
Email: mancanjobs.jk@gmail.com or mandarinjobs@jp-network-e.com
Contact No: 09173163761 | 245 2829
Skype: live:.cid.78079fcb3e0ee0d9
Viber: +639176381869
Please look for: Ms. Rain