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Mandarin Online Shopping Customer Care (Work from Home)
Posting Period:
2021/03/03 - 2022/03/03
BPO Company
Malate, Manila City
Php 90,000-Php 100,000
English, Mandarin
Multilingual Filipino
BENEFITS:
• Government Mandated Benefits
• HMO
• Leave credits
• Work From Home
• Can provide work equipment's
JOB DETAILS:
Company Profile: A contact center providing multilingual customer service to clients located in China and USA. This BPO has been serving several numbers of clients including The Iconic Brand for streetwear. The company is supporting the fans and customers of this leading luxury street wear brand. Known to be the expensive and luxurious many of its buyers are coming from different countries.

Requirements:
• Can speak, read and write Mandarin language thru chat
• Can type Chinese characters
• Can speak Mandarin and English
• Has background working as CSR in BPO
• Having online shopping experience is better
• No age limit and open to graduates and non graduates
• Willing to work asap

Responsibilities:
• Provide exceptional service to an upscale international clientele via email and telephone
• Offer assistance and solutions that will result in increased customer satisfaction
• Understand the customer’s situation and provide the best possible resolution
• Perform ad hoc duties as needed
• Informing Chinese customers on how to place an order online
• Assist in customer’s cancellation of luxury brand order
• Answer questions about payment modes on online shopping
• Explain return policy of damages items
• Discuss how to know if the item has been shipped
• Explain how to use discount and promo code
• Explain how to get free shipping

Recruitment Process:
• Paper Screening
• Initial Interview
• Language Assessment
• Client Interview
• Job Offer


HOW TO APPLY:

Please send your resume to: mancanjobs.jk@gmail.com
Look for Ms. RAIN
Contact Number: Globe: 09178139678
Whatsapp: +63 936 973 4186
WeChat: Jknetworkofficial
Facebook Page: https://www.facebook.com/ranamae.diaziii/
Company Website: https://jknetwork-jobs.com/

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Other Mandarin Openings:

Position 1: Mandarin Technical Support
Location: Mandaluyong City
Industry: BPO Company
Salary: Php 90,000 - P 100,000
Schedule: Shifting

Position 2: Mandarin Car Representative
Location: BGC, Taguig City
Industry: BPO Company
Salary: Php 80,000
Schedule: Shifting

Position 3: Mandarin Team Lead
Location: Mandaluyong City
Industry: BPO Company
Salary: Php 100,000 - Php 130,000
Schedule: Shifting

APPLY FOR THIS JOB

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