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Mandarin Customer Service (Dayshift Schedule)
Posting Period:
2022/08/11 - 2023/08/11
BPO Company
BGC, Taguig City
Negotiable
Mandarin
Multilingual Filipino
BENEFITS:
• Visa Processing
• Leave Credits
• Medical Allowance
• Miscellaneous Allowance
• Loans
• Dental
• Sports (e.g. Gym)
• Performance Bonus
• Monthly Gatherings and Outings
• 13th Month Pay
JOB DETAILS:
Company Profile: The company is one of the world’s leading management consulting, technology services and outsourcing organizations in the Philippines. This consulting company is known to provide customer service to companies around the world.

Position: Mandarin Customer Service
Location: BGC, Taguig City
Salary: Negotiable
Schedule: Dayshift | Should be open for Shifting Schedule as well
Industry: Global Contact Center | BPO Company

Duties:
• Ensure the customer satisfaction and set the proper expectations with Customer Support
• Respond and acknowledge customer's request and predict the risk and escalations based on customers statement
• Handle the high risk escalations and analyze or gather the information to support the customer
• Work with Engineers to investigate customer issues
• Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.

Requirements:
• Must be a degree holder in any course.
• At least 2 years of experience in supporting enterprise technologies.
• Customer Service experience is preferred
• Can speak, read and write Mandarin language

Recruitment Process:
• Initial Interview (Phone Interview)
• Language Assessment
• Hiring Manager Interview

APPLY NOW!
For interested applicants you may send your resume to mandarin.backofficejobs@gmail.com

For more inquiries, you may contact us through:
Contact No: 091763163761 | 245 2829
Skype: live: mandarinjobs
Wechat: jknetworkofficial
Contact Person: Ms. Anica
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Check out below for other openings:

Position 1: Mandarin Client Relations Specialist
Location: Ortigas, Pasig City
Industry: BPO Company
Salary: Php85,000-Php110,000
Schedule: Shifting

Position 2: Mandarin Customer Support
Location: Manila
Industry: BPO Company
Salary: Php70,000-Php 100,000
Schedule: Shifting

Position 3: Mandarin Customer Service
Location: BGC, Taguig City
Industry: BPO Company
Salary: Php80,000 Above
Schedule: Dayshift

APPLY FOR THIS JOB

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