WFM Real-Time Analyst(Temporary work from home) - J-K Network Manpower Services - Jobs in the Philippines, Job Search & Job Opportunities

JOB DETAILS:
Company Profile:
This company delivers virtual assistant solutions, technical support and customer service worldwide.

Requirements:
• Bachelor's Degree
• 1-year of working experience as WFM

Responsibilities:
• Manages daily correction of deviations in terms of schedule change, unplanned absence
• Implements account operational frames, capacity planning and operating hours
• Train/ Mentor and/or coach direct reports
• Observes process patterns and drives process improvement engaging stakeholders where needed
• Controls, monitors the processes and performs verifications
• Informs the team daily about the results obtained
• Prepares team’s performance reports
• Disseminates process related information to the team
• Regularly monitors the progress achieved towards the proposed objectives

Recruitment Process:
• Internal English Language Test
• Internal [Assessment Center]
• Interview with HR Manager and/or Global Recruitment Coordinator
• Background investigation
• Final Interview

How to Apply:
Send your resume to philjobs@jp-network-e.com

Contact Us:
Globe Mobile: 09176381480
Sun/Smart: 09293159901
Skype: live:newhirephilippines
Look for: Kendra

Apply Now!