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Korean Quality Analyst (Php 90,000 - Php 100,000)
Posting Period:
2022/11/23 - 2023/11/23
IT/BPO Company
BGC, Taguig City
Php 90,000 - Php 100,000
English, Filipino, Korean
Filipino
BENEFITS:
• HMO
• Allowances
• 13th month pay
• Leave Credits
• Government Mandated Benefits
• Laptop/ Desktop provided (After 1 week)
• Competitive language premium
JOB DETAILS:
Company Profile: One of the Biggest IT Services companies originated in India. They provide services in many companies globally. The company is also supporting Fortune 500 Companies and has more than 200,000 employees and is visible to 90 countries globally.

Position: Korean Quality Analyst
Industry: IT/BPO Company
Salary: Php 90,000 - Php 100,000
Location: BGC, Taguig
Work Schedule: Shifting (2 days off)

Requirements:
• Open for Filipino leave 10 years in Korea
• Open for Korean nationals
• Can speak in English fluently
• With at least 2 years experience as a Quality Analyst
• Experience in customer service is a plus (preferably in contact centres, includes time in a quality assurance role
• Willing to work in BGC, Taguig and shifting schedule
• Can start as soon as possible

Responsibilities:
• Identify strengths and skills that needs to be improved (process and communication)
• Ensure that quality calls and performance metrics are met
• Participate in call calibrations and meetings
• Prepare, review and present the quality analyst result of the agent
• Provide feedback for improvements
• Monitor the performance of team members

Recruitment Process:
• Resume Screening
• Initial - Phone interview
• Language Assessment
• Final Interview with Quality Manager
• Job Offer

CONTACT US: ✔

Send your updated resume to koreanopportunities@gmail.com

For more inquiries, we will be very happy to assist you!
Contact Numbers: Globe: 0917-638-2780 / Sun/Smart: 0922-518-4461
Landline: (8) 245-2829
Add us on Skype: live: koreanjobs_3
Add us on Kakaotalk: jkkoreanjobs
Contact Person: Sophie

Subscribe to our YouTube channel to know more about the life as a Bilingual in the Philippines:
https://bit.ly/3t8j1SB

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