Customer Service Reprentative ( Ortigas, Pasig City)

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Customer Service Reprentative ( Ortigas, Pasig City)
Posting Period:
2020/02/19 - 2021/02/19
BPO Company
Ortigas, Pasig City
Highly Negotiable
Filipino
BENEFITS:
• HMO
• Government Mandated Benefits
• Leaves ( Sick, Vacation Leaves)
• Other Allowances
JOB DETAILS:
Company Profile: This company is an International BPO Company that caters Global clients

Requirements:
• Atleast 6 months of experience in BPO Company
• Open for fresh graduate
• Willing to handle voice and chat account
• Willing to work in a shifting schedule

Responsibilities:
• Open and maintain customer accounts by recording account information
• Contribute to team effort by accomplishing related results as needed
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Resolve customer complaints via phone, email, mail or social media
• Greet customers warmly and ascertain problem or reason for calling


Recruitment Process:
• Paper Screening
• Initial interview
• Assessment
• Final interview
• Job Offer

HOW TO APPLY:
Please send your resume to: philjobs@jp-network-e.com

Mobile: 09176381858
Sun/Smart 09293159901
Landline: (8) 245 2829
Skype: newhirephilippines
Look for: Ms. Ivy

Don’t forget to refer your friends!
We give referral bonus for every successful hire.
https://goo.gl/oZ8AH9

APPLY FOR THIS JOB

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