Mandarin Customer Associate 客户服务人员 - J-K Network Manpower Services - Jobs in the Philippines, Job Search & Job Opportunities

 
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Mandarin Customer Associate 客户服务人员
Posting Period:
2021/03/04 - 2022/03/04
BPO Company
Mandaluyong City
Php 60,000 - Php 80,000
English, Filipino, Mandarin
Multilingual Filipino
BENEFITS:
• Performance Bonus
• 13th Month Pay13
• HMO
• Vacation Leaves
• Sick Leaves
• Life Insurance

• 绩效奖金
• 13月工资
• 医药卡
• 休假
• 病假
• 人寿保险
JOB DETAILS:
Company Profile: 公司简介
A Secured Money remittance and money transfer services based in the US is currently dominating the world with their international branches. They are currently processing money transfers and remittances across the globe. Their customers are Chinese located around the world who would like to transfer or receive money from their families.

RESPONSIBILITIES: 责任
• Answer calls from Chinese about remittance centers nearest locations
• Answer inquiries from Chinese about requirements to claim the money
• Assist in checking the delivery status of the payment transfer
• Assist customers in creating an online profile for registration
• Discuss Mobile wallet and how to activate it.
• Help in tracking money transactions.
• Give instructions on how to pick up the money.
责任:
- 负责处理客户查询或请求的来电,电邮和聊天。
- 通过官方票务系统记录来查询及更新客户互动时间数据。
- 提供及时的解决方案来处理客户的查询及投诉,以达到超预期之客户满意度。
-与其他部门协调以解决客户问题。


REQUIREMENTS:
• Open to Filipino Chinese or Filipino
• Open to Native Chinese or any nationality (we can provide visa)
• Free visa processing
• Open to Graduates or undergraduates
• Open to Senior Highschool graduates
• The requirement is 6 months of CSR background from any industries
• Having a customer service background is important
• English and Mandarin are both important
• The calls are all Mandarin Calls and very few English calls
资格:
• 会说普通话的菲律宾人
• 开放于应届毕业生
• 免费处理工作签证
• 开放于本地和非本地人
• 开放于高中或大学级别
• 有BPO/CSR 经验优先聘请。
• Having a customer service background is important
• The calls are all Mandarin Calls and very few English calls


RECRUITMENT PROCESS:
• Initial Interview
• Written Assessment | Self introduction video (Mandarin)
• Loop Interview (Mandarin)
• Final Interview
• Job Offer
招聘过程:
• 初次面试
• 语言评估 | Self introduction video (Mandarin)
• Loop Interview (Mandarin)
• 最后面试
• 成功聘请

Contact our friendly recruiters today and get your J-K Limited Bilingual Hoodie when hired!
请今天就联系我们友善的招聘专员!并在被聘用时获取您的 J-K 特制帽衫,存货有限!
Email: jknetworksourcing@gmail.com
Contact No: 0917 - 638 - 1869
Telephone No: 245-2829

Check out our Social media!
请搜寻我们以下的社交媒体!
Facebook: Rana Diaz
Skype: J-K Network Mandarin Jobs
LinkedIn: Mandarin Openings
Youtube Channel: Life as a Bilingual in the Philippines

Check out below for other openings
请查看以下其他的开放职位

Position 1: Mandarin Fraud Analyst
Industry: American Technology Company
Location: BGC, Taguig City
Schedule: Day and Mid shift Schedule
Salary: P 90,000 Gross Monthly

Position 2: Mandarin Record to Report
Industry: Shared Services
Location: BGC, Taguig (Work from Home)
Schedule: Dayshift Schedule
Salary: P 70,000- P 80,000 Gross

Position 3: Mandarin Accounts Payable
Industry: Shared Services
Location: BGC, Taguig (Work from Home)
Schedule: Dayshift Schedule
Salary: P70,000-P80,000 Gross

APPLY FOR THIS JOB

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