Hindi Customer Engagement Associate (Pasig City)

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Hindi Customer Engagement Associate (Pasig City)
Posting Period:
2020/02/26 - 2021/02/26
BPO Company
Ortigas, Pasig City
PHP80,000
English, Hindi
Multilingual Filipino
BENEFITS:
• Dental Insurance
• Vision Insurance
• Life Insurance
• Health Insurance
• Paid Time Off
• Vacation Leave
• Paid Holidays
• Retirement Plan
• Company Social Outing
• Government Mandated Benefits
• VISA Processing
JOB DETAILS:
Company Profile: A well-known contact center present in 27 countries with more than 75,000 employees.Their services include Customer Service, Technical support, Digital, Training, Analytics and Consulting.

RESPONSIBILITIES:
• Point of contact of all Hindi speaking customers
• Provide efficient customer service
• Answer inbound calls and emails within guidelines established by the client and management
• Maintain accuracy and security of customer information in the company database
• Identify and escalate issues properly
• Perform other duties as assigned.

REQUIREMENTS:
• Proficient in speaking, reading and writing Hindi
• Very good English communication skills
• At least completed 2 years in college
• Willing to work in shifting schedule
• Customer service experience is a advantage
• Can start ASAP

RECRUITMENT PROCESS:
• Resume Screening
• Phone Interview
• Online Exam/Assessment
• Behavioral Interview
• Client Specific Assessment
• Final Interview
• Job Offer

HOW TO APPLY:
Please send your resume to:
jkrecruit@jp-network-e.com

Mobile: +63917-638-2065
Sun/Smart 09426682269
Skype: live:jknetwork1
WhatsApp: +63917-638-2065
LINE: jknetwork1
Look for: Jessa / Emma

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