Japanese Chat Support Representative (No English needed)

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Japanese Chat Support Representative (No English needed)
Posting Period:
2020/07/15 - 2020/10/15
Online Gaming
Mandaluyong City
Php 65,000 NET
English, Japanese
Foreigner
BENEFITS:
• Meal allowance worth P 4,400
• HMO - upon regularization worth P 300,000
• 27 credit leaves
• 10 sick leaves
• Salary increase upon regularization

• P 4,400相当の食事手当
• HMO - 正社員登用後のP 300,000相当の健康保険
• 27 日分の 休暇クレジット
• 10 日分の 病気休暇クレジット
• 正社員登用後の給与増加
JOB DETAILS:
Schedule: Shifting Schedule
勤務時間: シフトスケジュール

Duties and responsibilities:
• Respond promptly to customer inquiries regarding the game
• Acknowledging and resolving customer concern through chat, email and phone
• Ensure customer satisfaction and provide professional customer support
• Responsible in keeping the customer’s information
• Provide information and instructions to gamers
• Responsible for generating reports related to customer queries


業務内容:
• ゲームに関する顧客からの問い合わせに迅速に対応すること
• チャット、電子メール、電話による顧客の問題の認識と解決をすること
• 顧客満足度を確実にし、専門的な顧客サポートを提供すること
• お客様の情報を管理する責任
• ゲーマーに情報と指導を提供すること
顧客の質問に関連する報告書の作成を担当すること

Requirements:
• High school in Japan
• Call centre / customer service experience highly desired
• Team player, willing to try different ad-hoc tasks
• Gaming experience highly considered for extra incentives

応募用件:
• 日本の高校を卒業していること
• コールセンター/顧客サービスの経験は非常に望ましい
• チームプレイヤーでさまざまなタスクに挑戦できること
• ゲーミングの経験は特別報奨金に高く配慮されます

Apply:
Mobile: 0917-638-1854
Email: jkmanpower@jp-network-e.com


Other Openings:
~CSR-BPO
1. Japanese HR Project Manager
2. Japanese CSR Project Manager
3. Japanese Service Desk Associate
4. Japanese Email and Chat Support
5. Japanese CSR
6. Japanese HR Operations Specialist

~ IT
1. Japanese-Marketing Automatic Specialist
2. Japanese Speaking Service Desk

~ Finance & Accounting
1. Japanese Buyer Analyst
2. Japanese Accounts Payable Analyst
3. Japanese Team Leader Buyer
4. Japanese Accounts Payable Team Leader
5. Japanese Accounts Receivable Analyst
6. Japanese Senior Operations Analyst
7. Japanese Financial Support Coordinator
8. Japanese Anti-Money Laundering Specialist
9. Japanese Know-Your-Customer Associate
10. Japanese Senior Risk Reduction Specialist
11. Japanese Risk Reduction Associate

~ BACK OFFICE
1. Japanese Corporate Nurse / General Affairs / English Teacher
2. Japanese Supervisor
3. Japanese Executive Secretary
4. Japanese Interpreter in Cavite
5. Japanese Interpreter in Zambales
6. Japanese Language Instructor
7. Japanese Processing Senior Analyst

APPLY FOR THIS JOB

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