German Customer Service Representative (Free Visa Processing)
2022/08/10 - 2023/08/10
PHP 70,000 - PHP 75,000
• 13th Month Pay
• Night differential
• Government Mandated Benefits
• Sick Leave
• Vacation Leave
• Free Visa Processing
• Other benefits will be discussed by the client
Company Profile: This Company is the leading provider for global internet and technology companies. They service a wide range of industries including Back Office, Medical, and Transportation. They have been in the Industries for over 10 years.
Position: German Customer Support Representative (3-6 months project-based)
Industry: BPO Company
Location: Makati City
Salary: PHP 70,000 - PHP 75,000 gross
Schedule: Shifting Schedule
Work Setup: Work Onsite
• Open for Native and Non-Native German speakers
• Proficient in German and English
• Bachelor Degree holder
• Customer Service experience in Healthcare Account is a big advantage
• Experience working in multi-channel support organisations.
• Must be willing to work in the Philippines
• Escalate more complex problems to appropriate internal resources
• Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
• Improve our products and services by providing insightful feedback
• Build and maintain our internal systems and procedures
• Efficiently and effectively communicate with users who contact us via our designated support channels.
• Accurately identify, analyse, and resolve both technical and non-technical issues in a timely manner.
• Providing feedback on the efficiency of the customer service process.
• Paper Screening
• Basic Exams
• Written Assessments
• Initial Interview
• OPS Interview
• Client Interview
• Job offer
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Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
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