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Contact Us REFER A FRIEND Login For employers Blogs About Us
German Customer Service Representative (Free Visa Processing)
Posting Period:
2022/08/10 - 2023/08/10
BPO Company
Makati City
PHP 70,000 - PHP 75,000
English, German
Foreigner
BENEFITS:
• HMO
• 13th Month Pay
• Night differential
• Government Mandated Benefits
• Sick Leave
• Vacation Leave
• Free Visa Processing
• Other benefits will be discussed by the client
JOB DETAILS:
Company Profile: This Company is the leading provider for global internet and technology companies. They service a wide range of industries including Back Office, Medical, and Transportation. They have been in the Industries for over 10 years.

Position: German Customer Support Representative (3-6 months project-based)
Industry: BPO Company
Location: Makati City
Salary: PHP 70,000 - PHP 75,000 gross
Schedule: Shifting Schedule
Work Setup: Work Onsite

Requirements:
• Open for Native and Non-Native German speakers
• Proficient in German and English
• Bachelor Degree holder
• Customer Service experience in Healthcare Account is a big advantage
• Experience working in multi-channel support organisations.
• Must be willing to work in the Philippines

Responsibilities:
• Escalate more complex problems to appropriate internal resources
• Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
• Improve our products and services by providing insightful feedback
• Build and maintain our internal systems and procedures
• Efficiently and effectively communicate with users who contact us via our designated support channels.
• Accurately identify, analyse, and resolve both technical and non-technical issues in a timely manner.
• Providing feedback on the efficiency of the customer service process.

Recruitment Process:
• Paper Screening
• Basic Exams
• Written Assessments
• Initial Interview
• OPS Interview
• Client Interview
• Job offer

HOW TO APPLY:

Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/register
Send your resume to: jkrecruit@jp-network-e.com

Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Hera

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