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German Customer Support Specialist (Jewelry and Watches Manufacturing Company)
Posting Period:
2022/08/10 - 2023/08/10
Manufacturing
Lapu - Lapu City, Cebu
PHP 60,000
English, German
Foreigner
BENEFITS:
• HMO
• 13 Month Pay
• Vacation Leaves
• Sick Leave
• Government Mandated Benefits (SSS, Philhealth,Pag-ibig)
• 1-time relocation assistance
JOB DETAILS:
Company Profile: This is an American manufacturing company that offers quality products of jewelry and watches.

Position: German Customer Support Specialist
Location: Lapu-Lapu Cebu City
Industry: Jewelry Manufacturing Company
Salary: PHP 50,000 - PHP 60,000 gross (Still Negotiable)
Schedule: Shifting
Work Set-up: Work Onsite

Requirements:
• Open for native German speakers with permanent visa
• Good English Communication Skills
• Bachelor’s Degree Holder in any field
• Preferably with more than 2 years of work experience in the Customer Service field
• Willing to work in Lapu-Lapu City, Cebu, Philippines
• Willing to work on a shifting schedule

Responsibilities:
• Responsible for taking the phone call and demonstrating good customer service to German-speaking clients
• Assist in Tracking and distributing information of orders
• Answer and resolve consumer complaints
• Guides the consumer in Repair and Services inquiries
• Resolves payment complaints

Recruitment Process:
• Resume Screening
• Initial Interview with HR (Phone Interview)
• Operation Interview
• Final Interview
• Language Assessment
• Job Offer

HOW TO APPLY:

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Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Hera

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