JOB DETAILS:
Company Profile: This is an American medical research company that provides IT healthcare and clinical research to support pharmaceutical, biotechnology, medical companies, and individuals.

Position: German Helpdesk Specialist
Industry: Medical Research
Location: Mckinley, Taguig City
Salary: PHP 70, 000 – PHP 80,000 gross
Schedule: Midshift | Weekends off
Work setup: Hybrid ( 3 times a week work onsite )

Requirements:
• Preferably Filipino who is fluent in reading, writing and speaking German language
• Proficient in both German and English
• Preferably Bachelor’s Degree Holder
• Technical related experience is a plus
• Knowledge in Microsoft server, workstation and network technologies would be an advantage

Responsibilities:
• Monitor and support the internal clients for the technical related concern
• Responsible in translating the issues, request and concern using technical tools
• Provide Tier 1 level of technical support
• Timely check the system for some errors
• Receive and process requests/issues

Recruitment Process:
• Paper Screening
• HR Interview
• Hiring Managers Interview
• Client Interview
• Job Offer

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