Spanish Customer Healthcare Support (BPO Company)
2022/12/05 - 2023/12/05
PHP 60,000 - PHP 65,000
• HMO on Day 1
• Government-mandated benefits
• Competitive salary package
• Sick Leave
• Vacation Leave
• Performance incentives
• 2 days off per week
• Other incentives
• Equipment will be shouldered by the company
Company Profile: This company offers different solutions for its clients such as Financial services, healthcare, customer service, and other services.
Position: Spanish Customer Healthcare Supporte
Industry: BPO Company
Location: Pasay City
Salary: PHP 60,000 - PHP 65,000 gross
Work set-up: Hybrid Setup
• Open for Native Spanish speakers with Resident Visa
• Proficient in both Spanish and English language
• Preferably with 1-year experience in BPO
• Experience working with email, chat & voice support is a big advantage
• Preferably with experience in collections or customer service support in the US medical billing industry.
• Perform customer support via phone, chat, and email both in English and Spanish language
• Understands how the medical insurance industry works.
• Take the initiative to recommend and implement quality process improvements based on identified trends or other gaps in knowledge
• Corrects and/or updates patient registration data.
• Handles patients' calls related to their outstanding balances.
• Transcribes voicemails from patients and returns the patient's message.
• Resume Screening
• Initial Interview
• Operations Manager’s Interview
• Spanish Language Assessment
• Client Interview
• Job Offer
HOW TO APPLY:
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Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Look for: Ms. Mave
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