JOB DETAILS:
Company Profile: This company offers different solutions for its clients such as Financial services, healthcare, customer service, and other services.

Position: Spanish Customer Healthcare Supporte
Industry: BPO Company
Location: Pasay City
Salary: PHP 60,000 - PHP 65,000 gross
Schedule: Shifting
Work set-up: Hybrid Setup

Requirements:
• Open for Native Spanish speakers with Resident Visa
• Proficient in both Spanish and English language
• Preferably with 1-year experience in BPO
• Experience working with email, chat & voice support is a big advantage
• Preferably with experience in collections or customer service support in the US medical billing industry.

Responsibilities:
• Perform customer support via phone, chat, and email both in English and Spanish language
• Understands how the medical insurance industry works.
• Take the initiative to recommend and implement quality process improvements based on identified trends or other gaps in knowledge
• Corrects and/or updates patient registration data.
• Handles patients' calls related to their outstanding balances.
• Transcribes voicemails from patients and returns the patient's message.

Recruitment Process:
• Resume Screening
• Initial Interview
• Operations Manager’s Interview
• Spanish Language Assessment
• Client Interview
• Job Offer

HOW TO APPLY:

• Register now on our website to be updated with our Bilingual Job Openings: https://jknetwork-jobs.com/register
• Send your resume to: jkrecruit@jp-network-e.com

Contact us for more inquiries:
Mobile: (+ 63) 917-638-1992 | (+63) 917-638-1962
Sun/Smart: (+63) 969-321-0130
Skype: jkrecruit
Look for: Ms. Mave

Visit our Facebook Account for more job openings and updates!
https://www.facebook.com/profile.php?id=100085472611678

Don’t forget to refer to your friends!

We give referral bonus for every successful hire.
https://jknetwork-jobs.com/register?mode=referer_form

Want to know the right job for you? Talk to us.

Apply now and bring home an exclusive J-K Network Hoodie once you get hired from any of our clients!